Development of Software as a Service costing in a case company

The growing popularity of the Software as a Service (SaaS) model has led to innovative on-demand solutions within the IT domain. However, the model has also resulted in the emergence of various accounting problems, for example in costing, due to varied degree of intangibility and complex setup schem...

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Main Author: Erkkilä, Lauri
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2018
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/59216
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author Erkkilä, Lauri
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Erkkilä, Lauri Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Erkkilä, Lauri Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_sort Erkkilä, Lauri
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description The growing popularity of the Software as a Service (SaaS) model has led to innovative on-demand solutions within the IT domain. However, the model has also resulted in the emergence of various accounting problems, for example in costing, due to varied degree of intangibility and complex setup schemes, such as shared infrastructure, referred to as multitenancy. This master’s thesis posits a costing solution proposal for a Finnish IT services and consulting company, hereby referred to as Company X, regarding a certain SaaS product. The study utilized prior research to design and create cost drivers, as well as utilized expertise and reference cases from neighboring Company X units. The study was mainly conducted qualitatively with a constructive research approach and the majority of data was collected by interviewing a total of seven Company X employees in the form of unstructured interviews. The findings of the study indicated that a semi-automated cost allocation solution, coined as cost forwarding, could be deployed to facilitate and streamline the allocation of SaaS costs within Company X. The output of the thesis was to design cost pools as per activity-based costing (ABC), coined as cost collection projects in this study, as well as designing cost drivers and cost forwarding rules for used and unused capacity and labor costs. The final output was to simulate and test the cost forwarding system in practice, which indicated good accuracy and predictability across all cost types in terms of forwarding costs to customer projects. However, one limitation of the system was that cost discrepancies between customers with different service sizing grew as the customer base was increased.
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spellingShingle Erkkilä, Lauri Development of Software as a Service costing in a case company Software as a Service Laskentatoimi Accounting 20421 tietotekniikka toimintolaskenta kustannuslaskenta pilvipalvelut tiedonhallintajärjestelmät information technology activity-based costing cost accounting cloud services information management systems
title Development of Software as a Service costing in a case company
title_full Development of Software as a Service costing in a case company
title_fullStr Development of Software as a Service costing in a case company Development of Software as a Service costing in a case company
title_full_unstemmed Development of Software as a Service costing in a case company Development of Software as a Service costing in a case company
title_short Development of Software as a Service costing in a case company
title_sort development of software as a service costing in a case company
title_txtP Development of Software as a Service costing in a case company
topic Software as a Service Laskentatoimi Accounting 20421 tietotekniikka toimintolaskenta kustannuslaskenta pilvipalvelut tiedonhallintajärjestelmät information technology activity-based costing cost accounting cloud services information management systems
topic_facet 20421 Accounting Laskentatoimi Software as a Service activity-based costing cloud services cost accounting information management systems information technology kustannuslaskenta pilvipalvelut tiedonhallintajärjestelmät tietotekniikka toimintolaskenta
url https://jyx.jyu.fi/handle/123456789/59216 http://www.urn.fi/URN:NBN:fi:jyu-201808153835
work_keys_str_mv AT erkkilälauri developmentofsoftwareasaservicecostinginacasecompany