Value co-creation and co-destruction in software maintenance

Tämä pro gradu-tutkielma pyrkii löytämään niitä interaktiotilanteita, jossa arvoa voidaan yhteisluoda ja tuhota ohjelmiston ylläpidossa. Se yhdistää kaksi aihepiiriä, joita ei ole tutkittua aikaisemmin yhdessä. Tutkielmassa hyödynne-tään kvalitatiivisia menetelmiä, tarkemmin ottaen haastatteluja, jo...

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Main Author: Mäkinen, Joonas
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Informaatioteknologia, Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2018
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/58413
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author Mäkinen, Joonas
author2 Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_facet Mäkinen, Joonas Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä Mäkinen, Joonas Informaatioteknologian tiedekunta Faculty of Information Technology Informaatioteknologia Information Technology Jyväskylän yliopisto University of Jyväskylä
author_sort Mäkinen, Joonas
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description Tämä pro gradu-tutkielma pyrkii löytämään niitä interaktiotilanteita, jossa arvoa voidaan yhteisluoda ja tuhota ohjelmiston ylläpidossa. Se yhdistää kaksi aihepiiriä, joita ei ole tutkittua aikaisemmin yhdessä. Tutkielmassa hyödynne-tään kvalitatiivisia menetelmiä, tarkemmin ottaen haastatteluja, joilla pyritään vahvistamaan tai kumoamaan kirjallisuudesta löytyneet interaktiotilanteet jossa arvon yhteisluontia ja tuhoamista tapahtuu. Tutkielmaa varten on haas-tateltu IT-konsultoinnin ammattilaisia, jotka toimivat eläkealan ylläpitoprojek-tissa. Tutkimuksen lopputuloksena on lista interaktioista, joissa arvon yhteis-luontia ja yhteistuhoamista tapahtuu ohjelmiston ylläpidon näkökulmasta. Tutkielma toimii myös keskustelunavaajana aiheeseen, johon ei vielä ole kiin-nitetty Tietojärjestelmätieteen arvonluonti tutkimuksessa sen ansaitsemaa huomiota. This thesis tries to find those interaction situations where value can be Co-created and Co-destroyed in software maintenance. It combines two subject matters, which haven’t been studied together yet. The study uses qualitative methods, interviews to be more specific, by which it tries to validate or dis-prove those situations where value Co-creation and Co-destruction happen. For the study, interviews of a group of IT-consultants, working in a mainte-nance project in the pension industry, are used. This thesis provides a list of those interactions where value Co-creation and Co-destruction can happen, within the context of software maintenance. This thesis also works as a con-versation opener to a subject where Information Systems science has only touched the surface.
first_indexed 2019-08-19T08:21:40Z
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spellingShingle Mäkinen, Joonas Value co-creation and co-destruction in software maintenance software maintenance value process value Co-creation value Co-destruction Tietojärjestelmätiede Information Systems Science 601 arvonluonti ylläpito ohjelmistot value creation maintenance repertoires
title Value co-creation and co-destruction in software maintenance
title_full Value co-creation and co-destruction in software maintenance
title_fullStr Value co-creation and co-destruction in software maintenance Value co-creation and co-destruction in software maintenance
title_full_unstemmed Value co-creation and co-destruction in software maintenance Value co-creation and co-destruction in software maintenance
title_short Value co-creation and co-destruction in software maintenance
title_sort value co creation and co destruction in software maintenance
title_txtP Value co-creation and co-destruction in software maintenance
topic software maintenance value process value Co-creation value Co-destruction Tietojärjestelmätiede Information Systems Science 601 arvonluonti ylläpito ohjelmistot value creation maintenance repertoires
topic_facet 601 Information Systems Science Tietojärjestelmätiede arvonluonti maintenance ohjelmistot repertoires software maintenance value Co-creation value Co-destruction value creation value process ylläpito
url https://jyx.jyu.fi/handle/123456789/58413 http://www.urn.fi/URN:NBN:fi:jyu-201806063073
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