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[{"key": "dc.contributor.advisor", "value": "Luoma, Eetu", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Uusikyl\u00e4, P\u00e4ivi", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2018-05-09T11:33:35Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2018-05-09T11:33:35Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2018", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1870228", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/57914", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Liiketoimintaprosessit ja niiden johtaminen on todettu olevan hyvin tehokas tapa johtaa liiketoimintaa. Liiketoimintaprosessien johtamisen on todettu parantavan organisaatioiden tuloksia mm. pienent\u00e4m\u00e4ll\u00e4 kustannuksia, lyhent\u00e4m\u00e4ll\u00e4 l\u00e4pimenoaikoja ja parantamalla laatua. Organisaatiot eiv\u00e4t v\u00e4ltt\u00e4m\u00e4tt\u00e4 havaitse tarvetta liiketoimintaprosessien muutokselle, vaikka teknologiat, asi-akkaiden vaatimukset tai markkinatilanteet muuttuvat. Liiketoimintaprosessien kehitt\u00e4misest\u00e4 on kuitenkin v\u00e4h\u00e4n k\u00e4ytett\u00e4viss\u00e4 olevaa tietoa. T\u00e4ss\u00e4 tutkielmassa kuvataan Lean-ajattelua liiketoimintaprosessien kehitt\u00e4misen menetelm\u00e4n\u00e4. Kirjallisuuden perusteella selvitettiin, mit\u00e4 liiketoimintaprosesseilla, liiketoimintaprosessien johtamisella ja niiden kehitt\u00e4misell\u00e4 tarkoitetaan. Lis\u00e4ksi perehdyttiin Lean-ajatteluun. Tutkimuksen empiriaosuudessa rakennettiin malli, jonka avulla toteutettiin kohdeorganisaatiossa liiketoimintaprosessien kehitt\u00e4mist\u00e4. Lean-ajattelua hy\u00f6dynnettiin kohdeprosessin analysoinnissa. Tutkimusmetodina on laadullinen tapaustutkimus ja se toteutettiin IT-palveluja tuottavassa yrityksess\u00e4. Yrityksen tarjous-toimitusprosessi kuvattiin kokonaiskuvan saamiseksi ja sen prosessin yhdelle osalle toteutettiin Lean-ajatteluun pohjautuva ty\u00f6paja, jossa organisaation asiantuntijat tunnistivat prosessista asiakasta, asiakkaalle arvon tuottoa sek\u00e4 hukkia. Ty\u00f6pajan perusteella voitiin todeta, ett\u00e4 Lean-ajattelun periaatteilla voidaan kohdeprosessia tarkastella monista eri n\u00e4k\u00f6kulmista ja l\u00f6ydet\u00e4\u00e4n kehitt\u00e4miskohteita, kuten prosessissa oli monessa kohtaa odottelua tai vastuu teht\u00e4v\u00e4st\u00e4 siirtyi asiantuntijalta toiselle. Toisaalta tutkimuksen kohteena oli vain yhden organisaation yksi prosessi, joten tulokset eiv\u00e4t ole kovinkaan yleistett\u00e4viss\u00e4. T\u00e4m\u00e4 tutkielma voi toimia jatkotutkimusten l\u00e4ht\u00f6tietona my\u00f6s muille toimialoille.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Business processes and business process management are very effective way to lead the organization. A need for change business processes are not always rec-ognized, even though technology, customer needs or market situation are changing. E.g. lower costs, shorter through put time, quality development could be reached by business process management implementation. Concrete instructions for business process development are not shown in the literature. This study tries to find out, if Lean-thinking could bring needed assistance for business process development. Business process, business process management, business process development and Lean-thinking were clarified from the literature. A business process development model was built at the empirical part of the study. Lean-thinking was used at analyzing the target process. This study was qualitative case study and the empirical part was executed in the organization which provides IT services. The whole process from offer to delivery was modelled to get understanding of the present state. Lean-thinking analysis was executed for one process by focus group. Focus group consisted specialists of every role of the target process. Specialists analyzed the process by seeking customer, value for the customer and waste. The target process is observed from various point of views by following Lean-thinking. Lean-thinking principles could be used for finding development targets of the process. The case study was executed for only one process in one organization therefore results of this study are not generalizable. However found results could be used for further research e.g. in another sector.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by P\u00e4ivi Uusikyl\u00e4 (pairuusi) on 2018-05-09 11:33:34.717762. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2018-05-09T11:33:35Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201805092514.pdf: 981985 bytes, checksum: 5ffdf22bc4f89ec6329b117d13c1222b (MD5)\r\nlicense.html: 4841 bytes, checksum: 76069156ce5c1ab42ae79d7be5eb6d99 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2018-05-09T11:33:35Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201805092514.pdf: 981985 bytes, checksum: 5ffdf22bc4f89ec6329b117d13c1222b (MD5)\r\nlicense.html: 4841 bytes, checksum: 76069156ce5c1ab42ae79d7be5eb6d99 (MD5)\r\n Previous issue date: 2018", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (63 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoimintaprosessi", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoimintaprossien johtaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoimin-taprosessien kehitt\u00e4minen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "Lean-ajattelu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "hukka", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Liiketoimintaprosessien kehitt\u00e4minen Lean-ajattelua soveltamalla : tapaustutkimus", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201805092514", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2018-05-09T11:33:35Z", "language": "", "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": 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