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[{"key": "dc.contributor.advisor", "value": "Sev\u00f3n, Eija", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Nieminen, Siina", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2018-01-02T09:13:22Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2018-01-02T09:13:22Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2017", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1809843", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/56562", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Sosiaali- ja terveyspalvelurakenneuudistus uudistaa sosiaali- ja terveyspalveluita. Tulevaisuudessa palveluiden odotetaan olevan aiempaa kokonaisvaltaisempia, digitaalista teknologiaa hy\u00f6dynt\u00e4vi\u00e4 sek\u00e4 asiakkaan aktiivisuutta ja itseohjautuvaa hyvinvointia korostavia. Samaan aikaan sosiaali- ja terveyspalveluiden henkil\u00f6st\u00f6n ja asiakkaan v\u00e4liset roolit ovat kokeneet muutoksia. En\u00e4\u00e4 ammattilaista ei koeta auktoriteetiksi ja asiakasta hoidon kohteeksi samassa m\u00e4\u00e4rin kuin aikaisemmin. Sen sijaan huomio kohdistuu ammattilaisen ja asiakkaan jakamaan toimijuuteen.\r\n\r\nT\u00e4ss\u00e4 Min\u00e4 ensin! -hankkeen kanssa yhteisty\u00f6ss\u00e4 toteutetussa kvalitatiivisessa tutkielmassa kiinnostuksen kohteena oli sosiaali- ja terveyspalveluiden asiakkaan toimijuuden ja itseohjautuvan hyvinvoinnin tukeminen. Tavoitteena oli tutkia p\u00e4iv\u00e4kirjamenetelm\u00e4ll\u00e4 ker\u00e4ttyjen ja sis\u00e4ll\u00f6nanalyysilla analysoitujen asiakaskohtaamiskuvausten kautta, millaisena sosiaali- ja terveyspalveluiden ammattilaiset kuvasivat asiakkaidensa toimijuutta ja itseohjautuvuutta sek\u00e4 ammattilaisten ja asiakkaiden v\u00e4list\u00e4 vuorovaikutusta.\r\n\r\nAmmattilaisten kuvauksissa asiakas n\u00e4ytt\u00e4ytyi ristiriitaisesti, yht\u00e4\u00e4lt\u00e4 my\u00f6nteisesti aktiivisena ja itseohjautuvana, mutta toisaalta passiivisena tai vastustavana toimijana. Vuorovaikutuksessa ilmeni piirteit\u00e4 jaetusta toimijuudesta. Siihen liitettiin elementtej\u00e4 keskustelusta, kuuntelusta ja kuulluksi tulosta sek\u00e4 yhteisty\u00f6st\u00e4 ja -ymm\u00e4rryksest\u00e4. Onnistuneissa kohtaamisissa vuorovaikutus koettiin my\u00f6nteiseksi ja se her\u00e4tti molemmissa osapuolissa onnistumisen tunteita. Haastavissa siihen liittyi ongelmia, kuten vuorovaikutuksettomuus, mik\u00e4 vaikeutti ammattilaisen ty\u00f6t\u00e4. Kohtaamisten taustalta tunnistettiin useita resursseihin liittyvi\u00e4 tekij\u00f6it\u00e4, jotka edistiv\u00e4t tai haastoivat asiakkaan toimijuutta sek\u00e4 ammattilaisen ja asiakkaan v\u00e4list\u00e4 vuorovaikutusta.\r\n\r\nTutkielmassa kehitettiin asiakaskohtaamisen ulottuvuuksien nelikentt\u00e4, jota sosiaali- ja terveyspalveluiden ammattilaiset voivat hy\u00f6dynt\u00e4\u00e4 ty\u00f6ss\u00e4\u00e4n. Ammattilaiselta vaaditaan tiedollista ja vuorovaikutuksellista osaamista, jotta h\u00e4n pystyy hyv\u00e4ksym\u00e4\u00e4n asiakkaan toimijuuden tasavertaisuuden sek\u00e4 tukemaan asiakasta yksil\u00f6llisesti.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Siina Nieminen (sicaniem) on 2018-01-02 09:13:22.202146. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2018-01-02T09:13:22Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201801021005.pdf: 1068301 bytes, checksum: b4a4815dc7b6f1956ffd120280c7d99e (MD5)\r\nlicense.html: 4882 bytes, checksum: 137aab3585f890623532fa62ae65a2eb (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2018-01-02T09:13:22Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201801021005.pdf: 1068301 bytes, checksum: b4a4815dc7b6f1956ffd120280c7d99e (MD5)\r\nlicense.html: 4882 bytes, checksum: 137aab3585f890623532fa62ae65a2eb (MD5)\r\n Previous issue date: 2017", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (90 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "asiakaskohtaaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": 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