Meeting the need for flexibility in business processes

Nykyaikaisessa liiketoimintaympäristössä organisaatioiden tulee olla joustavia. Joustavuuden tarve ilmenee monella tavalla – organisaatioiden tulee pystyä sopeuttamaan sekä toimintansa luonnetta että toimintatapojaan, sekä tilapäisesti että pysyvästi, sekä ennakoitavissa että ennakoimattomissa tilan...

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Main Author: Ivanov, Vladislav
Other Authors: Informaatioteknologian tiedekunta, Informaatioteknologia, University of Jyväskylä, Jyväskylän yliopisto
Format: Bachelor's thesis
Language:fin
Published: 2017
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/56283
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author Ivanov, Vladislav
author2 Informaatioteknologian tiedekunta Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto
author_facet Ivanov, Vladislav Informaatioteknologian tiedekunta Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto Ivanov, Vladislav Informaatioteknologian tiedekunta Informaatioteknologia University of Jyväskylä Jyväskylän yliopisto
author_sort Ivanov, Vladislav
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description Nykyaikaisessa liiketoimintaympäristössä organisaatioiden tulee olla joustavia. Joustavuuden tarve ilmenee monella tavalla – organisaatioiden tulee pystyä sopeuttamaan sekä toimintansa luonnetta että toimintatapojaan, sekä tilapäisesti että pysyvästi, sekä ennakoitavissa että ennakoimattomissa tilanteissa. Liiketoimintaprosessisuuntautuneisuus ja Business Process Management (BPM) ovat viime aikoina olleet merkittäviä paradigmoja organisaatioiden johtamisessa ja saaneet tunnustusta keinoina parantaa organisaatioiden suorituskykyä. On kuitenkin epäselvyyttä siitä, kuinka yhteensopivia perinteiset BPM-metodit ovat joustavuuden vaatimusten kanssa. Tällä eksploratiivisella kirjallisuuskatsauksella on kaksi tavoitetta. Ensimmäiseksi tutkimuksessa perehdytään liiketoimintaprosessien ja -ympäristöjen ominaispiirteiden moninaisuuteen erityisesti joustavuuden tarpeen näkökulmasta. Toiseksi perehdytään joustavuuden problematiikkaan johtamisen eri tasoilla (strategisella, rakenteellisella ja operatiivisella tasolla). Tutkimuksen johtopäätöksenä joustavuuden tarpeen todetaan olevan yksi tekijöistä erityyppisten liiketoimintaprosessien johtamisen lähestymistapoja valittaessa. Lisäksi tutkimus esittelee joitakin BPM-konsepteja, joiden avulla liiketoimintaprosessien joustavuutta johtamisen eri tasoilla on mahdollista tukea. In a modern business environment, organisations are facing the need to be flexible. The requirement for flexibility appears in many forms – organisations need to adapt both what they do and how they do it, both temporarily and permanently, in both foreseeable and unforeseeable circumstances. Business process orientation and business process management (BPM) have recently been some of the core paradigms within organisational management, and have gained recognition as ways of improving the organisational performance. However, it has been unclear how well the traditional BPM methods comply with the requirements of flexibility. This exploratory literature review has two goals. First, it investigates the diversity of business process and business environment characteristics, specifically in terms of the need for flexibility. Second, flexibility related issues relevant to the different levels of management (strategic, structural and operational level) are investigated. The study concludes that the need for flexibility has to be a factor in the selection of managerial approaches for the different types of business processes. Further, some of the BPM concepts available for facilitating process flexibility at different levels of management are introduced.
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spellingShingle Ivanov, Vladislav Meeting the need for flexibility in business processes liiketoimintaprosessit organisaatiot joustavuus mukautuvuus business process business process orientation flexibility adaptivity adaptability Business Process Management Tietojärjestelmätiede
title Meeting the need for flexibility in business processes
title_full Meeting the need for flexibility in business processes
title_fullStr Meeting the need for flexibility in business processes Meeting the need for flexibility in business processes
title_full_unstemmed Meeting the need for flexibility in business processes Meeting the need for flexibility in business processes
title_short Meeting the need for flexibility in business processes
title_sort meeting the need for flexibility in business processes
title_txtP Meeting the need for flexibility in business processes
topic liiketoimintaprosessit organisaatiot joustavuus mukautuvuus business process business process orientation flexibility adaptivity adaptability Business Process Management Tietojärjestelmätiede
topic_facet Business Process Management Tietojärjestelmätiede adaptability adaptivity business process business process orientation flexibility joustavuus liiketoimintaprosessit mukautuvuus organisaatiot
url https://jyx.jyu.fi/handle/123456789/56283 http://www.urn.fi/URN:NBN:fi:jyu-201712124650
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