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[{"key": "dc.contributor.advisor", "value": "Makkonen, Pekka", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Arvio, Joni", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2017-09-13T16:23:23Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2017-09-13T16:23:23Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2017", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/55359", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4 kirjallisuuskatsauksena toteutettu tutkielma pyrki l\u00f6yt\u00e4m\u00e4\u00e4n tekij\u00f6it\u00e4,\r\njotka est\u00e4v\u00e4t kuluttajan vaihtok\u00e4ytt\u00e4ytymisen teknologiatuotteiden ja -palveluiden kontekstissa. Teknologian omaksuminen on yksi tutkituimmista\r\naiheista tietoj\u00e4rjestelm\u00e4tieteen alalla, kun taas vaihtok\u00e4ytt\u00e4ytyminen on saanut\r\nv\u00e4hemm\u00e4n huomiota osakseen. Aikaisemmat tutkimukset ovat my\u00f6s keskittyneet\r\np\u00e4\u00e4s\u00e4\u00e4nt\u00f6isesti omaksumista ja k\u00e4ytt\u00f6\u00e4 edist\u00e4viin tekij\u00f6ihin. T\u00e4ten t\u00e4m\u00e4n\r\ntutkielman keski\u00f6ss\u00e4 ovat tekij\u00e4t, jotka est\u00e4v\u00e4t vaihtok\u00e4ytt\u00e4ytymist\u00e4. Teknologian\r\nomaksumisen tutkimuksissa ei suoranaisesti huomioida nykyist\u00e4 k\u00e4yt\u00f6ss\u00e4\r\nolevaa teknologiaa, jolloin aikaisemmat teknologian omaksumisen tutkimusmallit\r\neiv\u00e4t kuvaa kattavasti vaihtok\u00e4ytt\u00e4ytymist\u00e4, koska vaihto tapahtuu nykyisest\u00e4\r\nteknologiasta korvaavaan teknologiaan. Tutkielmassa esitetyn muuttoliiketutkimuksista\r\nper\u00e4isin olevan Push-Pull-Mooring-viitekehyksen huomattiin\r\ntarjoavan kattavan mallin kuvaamaan kuluttajanvaihtok\u00e4ytt\u00e4ytymist\u00e4. Kirjallisuuskatsauksessa\r\nl\u00e4pik\u00e4ytyjen aikaisempien tutkimuksien pohjalta tutkimustuloksena\r\nvoidaan todeta, ett\u00e4 kuluttajan vaihtok\u00e4ytt\u00e4ytymist\u00e4 est\u00e4vi\u00e4 tekij\u00f6it\u00e4\r\novat tyytyv\u00e4isyys, lojaalisuus, inertia, tottumus, v\u00e4h\u00e4inen turvallisuus ja\r\nyksityisyys, luottamus, koettu hy\u00f6dyllisyys, vaihtokustannukset, koettu nautinnollisuus,\r\nflow-kokemus, sosiaalinen vaikutus ja henkil\u00f6kohtaiset piirteet,\r\nkuten esimerkiksi v\u00e4h\u00e4inen aikaisempi vaihtokokemus.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The purpose of this literature review based thesis was to identify factors that\r\ninhibit consumers\u2019 switching behavior in the context of technology products\r\nand services. Technology adoption is one of the most widely researched topics\r\nin information systems research, whereas switching behavior has received less\r\nattention. Prior studies have focused mainly on the positive enabling factors\r\nthat promote adoption and usage. Due to the relative scarce amount of research\r\nfocusing on negative and inhibiting factors, the focus of this thesis was on factors\r\nthat inhibit consumers\u2019 switching behavior. Technology adoption research\r\ndoes not consider the presence of incumbent technology. Therefore, technology\r\nadoption research cannot be applied per se to explain switching behavior, because\r\nswitching occurs from an incumbent technology to a substitute. Push-\r\nPull-Mooring framework was found to be a good fit for explaining major factors\r\nthat affect consumers\u2019 switching behavior. Based on the literature review\r\ncarried out, it was revealed that satisfaction, loyalty, inertia, habit, low security\r\nand privacy, trust, perceived usefulness, switching costs, perceived enjoyment,\r\nflow experience, social influence and personal traits such as low variety seeking\r\nare factors that inhibit customer switching behavior in the context of technology\r\nproducts and services.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Joni Arvio (joolarvi) on 2017-09-13 16:23:22.543289. Form: Kandidaatintutkielma -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/kandin-tutkielma-lomake). JyX data: [jyx_publishing-allowed (fi) =False]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2017-09-13T16:23:23Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201709133730.pdf: 1757623 bytes, checksum: 2b93f733458adc4fe9539a942662c7f3 (MD5)\r\nlicense.html: 1144 bytes, checksum: cc49a04ba12f7c971da7c49b6e56e578 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2017-09-13T16:23:23Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201709133730.pdf: 1757623 bytes, checksum: 2b93f733458adc4fe9539a942662c7f3 (MD5)\r\nlicense.html: 1144 bytes, checksum: cc49a04ba12f7c971da7c49b6e56e578 (MD5)\r\n Previous issue date: 2017", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "44", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": "", "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "teknologia", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "omaksuminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytt\u00f6kokemukset", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tyytyv\u00e4isyys", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "kuluttajak\u00e4ytt\u00e4ytyminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "vaihtok\u00e4ytt\u00e4ytyminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "push-pull-mooring", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "switching behavior", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "PPM framework", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "PPM model", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "inhibitor", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "barrier", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Kuluttajan vaihtok\u00e4ytt\u00e4ytymist\u00e4 est\u00e4v\u00e4t tekij\u00e4t teknologiatuotteiden ja \u2013palveluiden kontekstissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201709133730", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2017-09-13T16:23:23Z", "language": "", "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "This material has a restricted access due to copyright reasons. It can be read at the workstation at Jyv\u00e4skyl\u00e4 University Library reserved for the use of archival materials: https://kirjasto.jyu.fi/en/workspaces/facilities.", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Aineistoon p\u00e4\u00e4sy\u00e4 on rajoitettu tekij\u00e4noikeussyist\u00e4. Aineisto on luettavissa Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6asemalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat.", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}]
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