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customers
services
consumer behaviour
quality
appeals
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http://www.yso.fi/onto/yso/p3294
http://www.yso.fi/onto/yso/p838
http://www.yso.fi/onto/yso/p8576
http://www.yso.fi/onto/yso/p5029
http://www.yso.fi/onto/yso/p153
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Järvenpää, Jarno
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author2 |
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
University of Jyväskylä
Jyväskylän yliopisto
Markkinointi
Marketing
20423
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author_facet |
Järvenpää, Jarno
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
University of Jyväskylä
Jyväskylän yliopisto
Markkinointi
Marketing
20423
Järvenpää, Jarno
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Järvenpää, Jarno
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Järvenpää, Jarno
The customer complaining behavior : why customers do not complain
Customer Complaining Behavior
Service
Service Quality
Service Experience
Customer Orientation
asiakkaat
palvelut
laatu
valitukset
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Markkinointi
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title |
The customer complaining behavior : why customers do not complain
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title_alt |
Why customers do not complain
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The customer complaining behavior : why customers do not complain
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The customer complaining behavior : why customers do not complain
The customer complaining behavior : why customers do not complain
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The customer complaining behavior : why customers do not complain
The customer complaining behavior : why customers do not complain
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title_short |
The customer complaining behavior
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customer complaining behavior why customers do not complain
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why customers do not complain
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The customer complaining behavior : why customers do not complain
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Customer Complaining Behavior
Service
Service Quality
Service Experience
Customer Orientation
asiakkaat
palvelut
laatu
valitukset
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Customer Complaining Behavior
Customer Orientation
Service
Service Experience
Service Quality
asiakkaat
laatu
palvelut
valitukset
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http://www.urn.fi/URN:NBN:fi:jyu-201707083269
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