Perceived usefulness of business intelligence system in decision making process

Liiketoimintatiedon järjestelmät ovat kasvattaneet suosiotaan. Tämän tutkielman tavoitteena on selvittää edesauttavatko nämä järjestelmät päätöksentekoprosessia. Tutkielmassa esitellään päätöksenteon tukijärjestelmien synty, historia ja tällaisten järjestelmien erilaiset tavoitteet. Järjestelmien te...

Full description

Bibliographic Details
Main Author: Ahonen, Ilmari
Other Authors: Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2017
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/53265
_version_ 1826225767582793728
author Ahonen, Ilmari
author2 Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_facet Ahonen, Ilmari Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto Ahonen, Ilmari Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_sort Ahonen, Ilmari
datasource_str_mv jyx
description Liiketoimintatiedon järjestelmät ovat kasvattaneet suosiotaan. Tämän tutkielman tavoitteena on selvittää edesauttavatko nämä järjestelmät päätöksentekoprosessia. Tutkielmassa esitellään päätöksenteon tukijärjestelmien synty, historia ja tällaisten järjestelmien erilaiset tavoitteet. Järjestelmien teknologiset taustat ja päätöksentekoprosessi esitellään. Tutkielman aineisto on kerätty elektronisella kyselylomakkeella eri organisaatioiden työntekijöiltä. Kyselylomake koostui seitsemästä taustakysymyksestä ja 24 väittämästä mitaten kahdeksaa eri muuttujaa. Muuttujat käsittävät yleisiä tietojärjestelmiä, liiketoimintatiedon järjestelmiä sekä päätöksentekoprosessia. Aineiston data on analysoitu tilastollisilla menetelmillä ja visualisoitu. Tutkimustuloksina saatiin käyttäjien kokevan myynnin olevan tärkein liiketoiminnan ala kyseisille järjestelmille, ne koetaan hyödyllisiksi sekä auttavan päätöksentekoprosessia. Vaikean käytettävyyden koetaan olevan suurin käyttöä haittaava tekijä. Kyselytutkimus oli luotettava ja onnistunut, mutta vastaajien määrä rajoittaa tutkimustulosten yleistettävyyttä. Tulokset kuitenkin inspiroivat jatkotutkimuksiin ja liiketoimintatiedon järjestelmät kasvattavat merkitystään organisaatioissa. Business intelligence systems are getting more popular in organizations. This thesis is investigating if current day users perceive usefulness of business intelligence systems in decision making. Research is clarifying the origins of decision support systems past and present state, with clarifying various systems and their goals. Technological foundations of the systems and how decision making occurs are explained. Empirical material was gathered using electronic survey distributed to various organizations. The survey consists seven background questions and 24 claims measuring eight variables. The variables included common information systems, business intelligence systems and decision making process. Results are interpreted with statistical models and data is visualized. The main contributions of this research are the following: sales is the most used business area in business intelligence systems, they are seen as useful software and decisions are driven from them. Problems in usability is the biggest restricting issue for users. The survey conducted was determined reliable and successful, but the number of respondents is limiting issue for further generalization. The results are encouraging for further studies and business intelligence systems significance in organizations is increasing.
first_indexed 2023-03-22T10:00:23Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.advisor", "value": "Sepp\u00e4nen, Ville", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Ahonen, Ilmari", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2017-03-14T12:46:10Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2017-03-14T12:46:10Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2017", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1675705", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/53265", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Liiketoimintatiedon j\u00e4rjestelm\u00e4t ovat kasvattaneet suosiotaan. T\u00e4m\u00e4n tutkielman tavoitteena on selvitt\u00e4\u00e4 edesauttavatko n\u00e4m\u00e4 j\u00e4rjestelm\u00e4t p\u00e4\u00e4t\u00f6ksentekoprosessia. Tutkielmassa esitell\u00e4\u00e4n p\u00e4\u00e4t\u00f6ksenteon tukij\u00e4rjestelmien synty, historia ja t\u00e4llaisten j\u00e4rjestelmien erilaiset tavoitteet. J\u00e4rjestelmien teknologiset taustat ja p\u00e4\u00e4t\u00f6ksentekoprosessi esitell\u00e4\u00e4n. Tutkielman aineisto on ker\u00e4tty elektronisella kyselylomakkeella eri organisaatioiden ty\u00f6ntekij\u00f6ilt\u00e4. Kyselylomake koostui seitsem\u00e4st\u00e4 taustakysymyksest\u00e4 ja 24 v\u00e4itt\u00e4m\u00e4st\u00e4 mitaten kahdeksaa eri muuttujaa. Muuttujat k\u00e4sitt\u00e4v\u00e4t yleisi\u00e4 tietoj\u00e4rjestelmi\u00e4, liiketoimintatiedon j\u00e4rjestelmi\u00e4 sek\u00e4 p\u00e4\u00e4t\u00f6ksentekoprosessia. Aineiston data on analysoitu tilastollisilla menetelmill\u00e4 ja visualisoitu. Tutkimustuloksina saatiin k\u00e4ytt\u00e4jien kokevan myynnin olevan t\u00e4rkein liiketoiminnan ala kyseisille j\u00e4rjestelmille, ne koetaan hy\u00f6dyllisiksi sek\u00e4 auttavan p\u00e4\u00e4t\u00f6ksentekoprosessia. Vaikean k\u00e4ytett\u00e4vyyden koetaan olevan suurin k\u00e4ytt\u00f6\u00e4 haittaava tekij\u00e4. Kyselytutkimus oli luotettava ja onnistunut, mutta vastaajien m\u00e4\u00e4r\u00e4 rajoittaa tutkimustulosten yleistett\u00e4vyytt\u00e4. Tulokset kuitenkin inspiroivat jatkotutkimuksiin ja liiketoimintatiedon j\u00e4rjestelm\u00e4t kasvattavat merkityst\u00e4\u00e4n organisaatioissa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Business intelligence systems are getting more popular in organizations. This thesis is investigating if current day users perceive usefulness of business intelligence systems in decision making. Research is clarifying the origins of decision support systems past and present state, with clarifying various systems and their goals. Technological foundations of the systems and how decision making occurs are explained. Empirical material was gathered using electronic survey distributed to various organizations. The survey consists seven background questions and 24 claims measuring eight variables. The variables included common information systems, business intelligence systems and decision making process. Results are interpreted with statistical models and data is visualized. The main contributions of this research are the following: sales is the most used business area in business intelligence systems, they are seen as useful software and decisions are driven from them. Problems in usability is the biggest restricting issue for users. The survey conducted was determined reliable and successful, but the number of respondents is limiting issue for further generalization. The results are encouraging for further studies and business intelligence systems significance in organizations is increasing.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Ilmari Ahonen (ilmiahon) on 2017-03-14 12:46:09.692277. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2017-03-14T12:46:10Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201703141650.pdf: 1299648 bytes, checksum: 462385323a5682613ecd84473c18d52c (MD5)\nlicense.html: 4835 bytes, checksum: 169ae3b2b9555ba67129e11d5fda6130 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2017-03-14T12:46:10Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201703141650.pdf: 1299648 bytes, checksum: 462385323a5682613ecd84473c18d52c (MD5)\nlicense.html: 4835 bytes, checksum: 169ae3b2b9555ba67129e11d5fda6130 (MD5)\n Previous issue date: 2017", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (59 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoimintatiedon hallinta", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "p\u00e4\u00e4t\u00f6ksenteko", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "analytiikka", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "p\u00e4\u00e4t\u00f6ksenteon hallintaj\u00e4rjestelm\u00e4", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "kyselytutkimus", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "datan visualisointi", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business intelligence", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "decision making", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "analytics", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "decision support system", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "survey", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "data visualization", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Perceived usefulness of business intelligence system in decision making process", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201703141650", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Tietojenk\u00e4sittelytieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Computer Science and Information Systems", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2017-03-14T12:46:11Z", "language": null, "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": null, "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": null, "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "business intelligence", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "p\u00e4\u00e4t\u00f6ksenteko", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "analyysi", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "hallintaj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
id jyx.123456789_53265
language eng
last_indexed 2025-02-18T10:56:00Z
main_date 2017-01-01T00:00:00Z
main_date_str 2017
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/b60605f3-469c-41b1-a33a-f8a14b848684\/download","text":"URN:NBN:fi:jyu-201703141650.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2017
record_format qdc
source_str_mv jyx
spellingShingle Ahonen, Ilmari Perceived usefulness of business intelligence system in decision making process liiketoimintatiedon hallinta päätöksenteko analytiikka päätöksenteon hallintajärjestelmä kyselytutkimus datan visualisointi business intelligence decision making analytics decision support system survey data visualization Information Systems Science Tietojärjestelmätiede 601 analyysi hallintajärjestelmät
title Perceived usefulness of business intelligence system in decision making process
title_full Perceived usefulness of business intelligence system in decision making process
title_fullStr Perceived usefulness of business intelligence system in decision making process Perceived usefulness of business intelligence system in decision making process
title_full_unstemmed Perceived usefulness of business intelligence system in decision making process Perceived usefulness of business intelligence system in decision making process
title_short Perceived usefulness of business intelligence system in decision making process
title_sort perceived usefulness of business intelligence system in decision making process
title_txtP Perceived usefulness of business intelligence system in decision making process
topic liiketoimintatiedon hallinta päätöksenteko analytiikka päätöksenteon hallintajärjestelmä kyselytutkimus datan visualisointi business intelligence decision making analytics decision support system survey data visualization Information Systems Science Tietojärjestelmätiede 601 analyysi hallintajärjestelmät
topic_facet 601 Information Systems Science Tietojärjestelmätiede analytics analytiikka analyysi business intelligence data visualization datan visualisointi decision making decision support system hallintajärjestelmät kyselytutkimus liiketoimintatiedon hallinta päätöksenteko päätöksenteon hallintajärjestelmä survey
url https://jyx.jyu.fi/handle/123456789/53265 http://www.urn.fi/URN:NBN:fi:jyu-201703141650
work_keys_str_mv AT ahonenilmari perceivedusefulnessofbusinessintelligencesystemindecisionmakingprocess