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[{"key": "dc.contributor.advisor", "value": "Aaltio Iiris", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Pallasvuo, Riitta", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2016-11-25T09:32:42Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2016-11-25T09:32:42Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2016", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1643502", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/52025", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Kuntien sote-menot ovat yli puolet kuntien k\u00e4ytt\u00f6kustannuksista ja siksi sote-palveluiden tuottamiseen etsit\u00e4\u00e4n uusia kustannustehokkaampia tapoja. Kes-keiseksi hallituksen teemaksi on noussut asiakkaan valinnanvapaus terveys- ja sosiaalipalveluja valittaessa. Palveluseteli on yksi tapa toteuttaa asiakkaan va-linnanvapautta sote-palveluissa. Palveluseteli on ollut k\u00e4yt\u00f6ss\u00e4 Mikkeliss\u00e4 vuodesta 2009, mutta sen k\u00e4ytt\u00f6 ei ole kasvanut toivotulla vauhdilla, vaikka eri osapuolet suhtautuvatkin my\u00f6nteisesti siihen.\r\n\r\nPalvelusetelin kasvun esteit\u00e4 tarkastellaan kuntajohtamisen viitekehyksess\u00e4, pohtien johtamisen vaikutusta palvelujen tarjoamiseen asiakkaille ja palve-lusetelin positiota muiden palvelujen tuottamiskent\u00e4ss\u00e4. Tutkimuksen aineisto ker\u00e4ttiin haastattelemalla eri organisaation tasolla Mikkelin sosiaali- ja terveys-toimessa ty\u00f6skentelevi\u00e4 henkil\u00f6it\u00e4, jotta saatiin mahdollisimman hyv\u00e4 kuva siit\u00e4, milt\u00e4 johtaminen n\u00e4ytt\u00e4\u00e4 eri organisaatiotasoilla.\r\n\r\nTutkimuksen aineistosta nousi esille, ett\u00e4 palvelusetelitoimintoja ei johda eik\u00e4 seuraa Mikkeliss\u00e4 t\u00e4ll\u00e4 hetkell\u00e4 kukaan p\u00e4\u00e4ty\u00f6n\u00e4\u00e4n. Palvelusetelin kustannus-tehokkuutta kunnalle ei ole my\u00f6sk\u00e4\u00e4n voitu todentaa luotettavien laskelmien puutteen takia. Edell\u00e4 mainituista, ty\u00f6m\u00e4\u00e4r\u00e4n suuruudesta ja palvelusetelin painoarvon pienuudesta johtuen muuta asiat ajavat palvelusetelitoimintojen ohi t\u00e4ll\u00e4 hetkell\u00e4 eik\u00e4 aikaa j\u00e4\u00e4 palvelusetelin m\u00e4\u00e4r\u00e4tietoiseen eteenp\u00e4in viemi-seen ja kehitt\u00e4miseen.\r\n\r\nT\u00e4rkeimmiksi kehitett\u00e4viksi asioiksi nousivat aineistosta seuraavat asiat: palve-luseteleist\u00e4 vastaavan henkil\u00f6n nime\u00e4minen, luotettavien laskelmien tekemi-nen ja budjettirajojen selkeytt\u00e4minen henkil\u00f6st\u00f6lle.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Riitta Pallasvuo (riantupa) on 2016-11-25 09:32:41.715345. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2016-11-25T09:32:42Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201611254772.pdf: 777866 bytes, checksum: 112861e7f7857487b961b911e8a012d5 (MD5)\r\nlicense.html: 4822 bytes, checksum: 98142878e66237f7e2f40344c5154c3c (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2016-11-25T09:32:42Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201611254772.pdf: 777866 bytes, checksum: 112861e7f7857487b961b911e8a012d5 (MD5)\r\nlicense.html: 4822 bytes, checksum: 98142878e66237f7e2f40344c5154c3c (MD5)\r\n Previous issue date: 2016", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (54 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Mikkelin kaupunki", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "monituottajamalli", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Palvelusetelitoimintojen johtaminen : case: Mikkelin kaupunki", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201611254772", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4 University School of Business and Economics", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Jyv\u00e4skyl\u00e4n yliopiston kauppakorkeakoulu", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Taloustieteet", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Business and Economics", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Johtaminen", "language": "fi", "element": "subject", "qualifier": 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