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[{"key": "dc.contributor.advisor", "value": "Sepp\u00e4nen, Ville", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Norismaa, Kasperi", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2016-10-19T05:29:46Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2016-10-19T05:29:46Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2016", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1575512", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/51642", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4ss\u00e4 tutkimuksessa tarkastellaan arvon yhteisluomisen ilmi\u00f6t\u00e4 SaaS-mallisten ohjelmistojen kehityksess\u00e4. Tutkimuksen tavoitteena on lis\u00e4t\u00e4 ymm\u00e4rryst\u00e4 arvon yhteisluonnin ilmi\u00f6st\u00e4 SaaS-ohjelmistojen kehityksen n\u00e4k\u00f6kulmasta. Tutkimuksessa tehd\u00e4\u00e4n johtop\u00e4\u00e4t\u00f6ksi\u00e4 tutkittavasta ilmi\u00f6st\u00e4 ensiksi kirjallisuuskatsauksen avulla. Kirjallisuuskatsauksen perusteella tehtyjen havaintojen avulla muodostetaan arvon yhteisluontia SaaS-ohjelmistojen kehityksess\u00e4 kuvaava malli. T\u00e4m\u00e4n mallin avulla suoritetaan laadullisia haastatteluita, joista tehtyj\u00e4 havaintoja verrataan kirjallisuuskatsauksessa tehtyihin havaintoihin. Tutkimuksen tuloksena on havainto vuorovaikutussuhteen tarpeellisuudesta arvon yhteisluonnin kannalta. Vuorovaikutussuhteissa ja kohtaamisissa asiakkaan kanssa arvonluonnin prosessit yhdistyv\u00e4t ja tapahtuu arvon yhteisluontia. Arvon yhteisluonnin avulla voidaan pienent\u00e4\u00e4 asiakkaan kokemaa ep\u00e4varmuutta kehitett\u00e4v\u00e4n palvelun sopivuudesta asiakkaan toimintaymp\u00e4rist\u00f6\u00f6n. Luomalla arvoa yhdess\u00e4 asiakkaan kanssa palvelun kehitt\u00e4j\u00e4t pystyv\u00e4t ymm\u00e4rt\u00e4m\u00e4\u00e4n ja oppimaan asiakkaan arvonluonnin prosesseja asiakkaan toimintaymp\u00e4rist\u00f6ss\u00e4, joka parantaa kehitett\u00e4v\u00e4n palvelun laatua. SaaS-ohjelmistojen kehitt\u00e4j\u00e4t pyrkiv\u00e4t aktiivisesti vaikuttamaan asiakkaan k\u00e4ytt\u00e4miin arvonluonnin prosesseihin, jotta ne olisivat soveltuvampia SaaS-mallisten ohjelmistojen k\u00e4ytt\u00f6\u00f6n. T\u00e4m\u00e4 arvon yhteisluonnin osa-alue on muuttanut IT-talojen roolia ohjelmistokehityksess\u00e4. SaaS-kehitt\u00e4j\u00e4t kehitt\u00e4v\u00e4t asiakkaan toimintaa kokonaisuudessa parantaen asiakkaan k\u00e4ytt\u00e4mi\u00e4 toimintatapoja mahdollistaen n\u00e4in uusia arvonluonnin tapoja. Tutkimuksen tulokset synnyttiv\u00e4t jatkotutkimusaiheita, kuten arvon yhteisluonnin ilmi\u00f6n konkreettinen mallintaminen k\u00e4yt\u00e4nn\u00f6ss\u00e4 hy\u00f6dynnett\u00e4v\u00e4\u00e4n muotoon, asiakkaan ymm\u00e4rt\u00e4misen onnistumisen seurannan tutkiminen ja asiakassuhteen kypsyyden vaikutus arvon yhteisluontiin.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This thesis examines the phenomena of co-creation of value in SaaS-development. The aim of the study is to increase understanding of the phenomena from the point of view of SaaS-development. First set of findings are based on the literature review. Based on these findings a model describing co-creation of value in SaaS-development is created. This model is then used for planning the empirical portion of the study. Qualitative interviews are conducted and the findings from the interviews are compared to the findings from literature review. The result of the study is the requirement of an interaction relationship in order to co-create value. Interactions and encounters with the customer are situations where the value creating processes are merged together and value is co-created. Value co-creation can be used to decrease uncertainty regarding the suitability of the service in customer\u2019s environment. By co-creating the value with the customer developers are able to understand the customer and learn the value creating processes the customer utilizes in their environment. This increases the quality of the developed service. SaaS-developers are actively influencing their customer\u2019s value creating processes in order to develop them towards better suitability for SaaS. IT-companies are improving their customer\u2019s business processes as a whole, which creates new ways for value creation. The results of the study create topics for future research. Possible topics for future research include tangible modeling of the phenomena, measuring the success of customer understanding and the influence of the maturity of customer relationship to value co-creation.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Kasperi Norismaa (kaasjnor) on 2016-10-19 05:29:45.703125. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2016-10-19T05:29:46Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201610194382.pdf: 755234 bytes, checksum: 13e7f654563da0bf5ea2dd6b4c73de34 (MD5)\nlicense.html: 4814 bytes, checksum: 04ef60183b6214cfe42471a5d99a0255 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2016-10-19T05:29:46Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201610194382.pdf: 755234 bytes, checksum: 13e7f654563da0bf5ea2dd6b4c73de34 (MD5)\nlicense.html: 4814 bytes, checksum: 04ef60183b6214cfe42471a5d99a0255 (MD5)\n Previous issue date: 2016", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (66 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon yhteisluonti", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "asiakkaan ymm\u00e4rt\u00e4minen", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "arvon luominen k\u00e4yt\u00f6ss\u00e4", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "liiketoiminnan kehitys", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Arvon yhteisluonti Saas-ohjelmistojen kehityksess\u00e4", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201610194382", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Tietojenk\u00e4sittelytieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Computer Science and Information Systems", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": 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