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[{"key": "dc.contributor.advisor", "value": "Koskelainen, Tiina", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Neulanen, Ruut", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2016-05-19T08:12:24Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2016-05-19T08:12:24Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2016", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/49842", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "ERP-j\u00e4rjestelm\u00e4t eli toiminnanohjausj\u00e4rjestelm\u00e4t ovat yleisi\u00e4 j\u00e4rjestelmi\u00e4, joita yritykset k\u00e4ytt\u00e4v\u00e4t tehostaakseen liiketoimintaansa. ERP-j\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6notot ovat suuria projekteja, joissa muutosvastarinta uutta j\u00e4rjestelm\u00e4\u00e4 kohtaan aiheuttaa usein haasteita. Siksi on t\u00e4rke\u00e4\u00e4 l\u00f6yt\u00e4\u00e4 syyt muutosvastarinnalle, jotta sen ehk\u00e4isemiseksi ja poistamiseksi voidaan l\u00f6yt\u00e4\u00e4 sopivat keinot. Tutkielmassa k\u00e4sitell\u00e4\u00e4n muutosvastarintaa, ERP-j\u00e4rjestelmi\u00e4 ja ERP-j\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6nottoja sek\u00e4 millaisia vaikutuksia muutosvastarinnalla voi olla ERP-j\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6nottoihin. Tutkielma perustuu kirjallisuuskatsaukseen. Yleisi\u00e4 syit\u00e4 muutosvastarinnalle ERP-j\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6notoissa ovat esimerkiksi k\u00e4ytt\u00e4j\u00e4n kokemus teknologian hy\u00f6dyllisyydest\u00e4 ja riskeist\u00e4, ty\u00f6rutiinien muuttuminen, ylim\u00e4\u00e4r\u00e4inen ty\u00f6, j\u00e4rjestelm\u00e4n sopimattomuus, tekniset ongelmat, muuttunut ty\u00f6 ja j\u00e4rjestelm\u00e4n monimutkaisuus. Muutosvastarinnan ehk\u00e4isemiseksi esitettiin luottamuksen rakentamista, kommunikointia ja muita tehokkaita johtamisen keinoja. My\u00f6s sopivan k\u00e4ytt\u00f6\u00f6nottostrategian valinta voi ehk\u00e4ist\u00e4 muutosvastarinnan syntymist\u00e4. Muutosvastarinnan poistamiseen soveltuvia keinoja on edell\u00e4 mainittujen keinojen lis\u00e4ksi muun muassa k\u00e4ytt\u00e4j\u00e4n tarpeiden huomiointi, johdon tuki, yhdenmukainen korjaaminen, kannustava suostuttelu ja selke\u00e4 suunnitelma. Muutosvastarintaa voidaan my\u00f6s poistaa lis\u00e4\u00e4m\u00e4ll\u00e4 teknologian hyv\u00e4ksymist\u00e4, ja keinoja siihen ovat esimerkiksi osallistavat strategiat, kannustimet, kouluttaminen, organisaationaalinen tuki ja vertaistuki. Edell\u00e4 mainitut keinot ovat hy\u00f6dyllisi\u00e4 yritysjohdolle muutosvastarinnan ehk\u00e4isyss\u00e4 ja poistamisessa ERP-j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6noton yhteydess\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "ERP (enterprise resource planning) systems are common systems which enterprises use to enhance their business processes. ERP implementations are major projects in which change resistance usually causes challenges. That is why it is important to find reasons behind change resistance in order to find effective ways to prevent and remove change resistance. The thesis deals with change resistance, ERPs, ERP implementations and the effects change resistance can have to ERP implementations. The thesis is based on literature review. Common reasons for change resistance in ERP implementations are for example user\u2019s perceived usefulness and perceived risks of the technology, change of work routines, additional workload, lack of fit, technical problems, changed job, and system complexity. Suggested ways to prevent change resistance were developing trust between managers and employees, communication, and other efficient management strategies. Choosing a suitable implementation strategy can also prevent change resistance. In addition, change resistance can be removed by for example meeting the user\u2019s needs, management support, congruent rectification, supportive persuasion, and a clear plan. Change resistance can also be removed by adding technology acceptance, and ways to do that are for example participative strategies, incentives, training, organizational support, and peer support. Above mentioned ways are useful for managers to prevent and remove change resistance in ERP implementations.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Ruut Neulanen (rumaneul) on 2016-05-19 08:12:23.917297. Form: Kandidaatintutkielma -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/kandin-tutkielma-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2016-05-19T08:12:24Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201605192614.pdf: 963771 bytes, checksum: c1b6b571af9f0002603b2076bb3573f4 (MD5)\nlicense.html: 4797 bytes, checksum: 87086f588fd4525cab9564ba486bd524 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2016-05-19T08:12:24Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201605192614.pdf: 963771 bytes, checksum: c1b6b571af9f0002603b2076bb3573f4 (MD5)\nlicense.html: 4797 bytes, checksum: 87086f588fd4525cab9564ba486bd524 (MD5)\n Previous issue date: 2016", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "36", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "muutosvastarinta", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "ERP-j\u00e4rjestelm\u00e4", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytt\u00f6\u00f6notto", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Muutosvastarinta ERP-j\u00e4rjestelmien k\u00e4ytt\u00f6\u00f6notoissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201605192614", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2016-05-19T08:12:25Z", "language": null, "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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