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[{"key": "dc.contributor.advisor", "value": "Salo, Markus", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Nyyss\u00f6nen, Iida", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2016-02-02T11:52:14Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2016-02-02T11:52:14Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2016", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/48572", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Verkkokaupan menestyksen kannalta asiakkaan luottamus kauppaa kohtaan on avainasemassa. Myyj\u00e4n tuleekin tiet\u00e4\u00e4, kuinka luottamusta pystyt\u00e4\u00e4n omalla toiminnalla vahvistamaan. Yksi merkitt\u00e4v\u00e4 tekij\u00e4 luottamuksen muodostumi-sessa verkkokaupassa on k\u00e4ytett\u00e4vyys.\nT\u00e4ss\u00e4 kirjallisuuskatsauksessa pyrit\u00e4\u00e4n selvitt\u00e4m\u00e4\u00e4n, mitk\u00e4 k\u00e4ytett\u00e4vyy-den osatekij\u00e4t vaikuttavat luottamukseen, ja miten t\u00e4m\u00e4 vaikutus n\u00e4ky. Tutki-mustuloksena todetaan, ett\u00e4 k\u00e4ytett\u00e4vyyden ja luottamuksen v\u00e4lill\u00e4 n\u00e4ytt\u00e4isi olevan yhteys. L\u00f6ydetyist\u00e4 k\u00e4ytett\u00e4vyyden osatekij\u00f6ist\u00e4 erityisesti navigointi, informaation saatavuus, opittavuus ja johdonmukaisuus n\u00e4ytt\u00e4v\u00e4t vaikuttavan luottamuksen rakentumiseen.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "For the success of an online store it is essential to earn a customer\u2019s trust. A seller must know how to act to strengthen trust towards their online store. Us-ability is one of the most effective factors for earning trust in an online store. \nIn this literature review we find out which factors of usability impact on trust and how. The results of this study are that there seems to be a connection between trust and usability. Usability factors found in the study, especially navigation, availability of information, learnability and consistency seem to impact on trust.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Iida Nyyss\u00f6nen (iimanyys) on 2016-02-02 11:52:13.644216. Form: Kandidaatintutkielma -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/kandin-tutkielma-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2016-02-02T11:52:13Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201602021385.pdf: 372025 bytes, checksum: bcb083eec76d325425d9d4854e41c36d (MD5)\nlicense.html: 4826 bytes, checksum: cc03d9f0301ad076696d3716ba1b16d6 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2016-02-02T11:52:14Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201602021385.pdf: 372025 bytes, checksum: bcb083eec76d325425d9d4854e41c36d (MD5)\nlicense.html: 4826 bytes, checksum: cc03d9f0301ad076696d3716ba1b16d6 (MD5)\n Previous issue date: 2016", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "23", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytett\u00e4vyys", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "luottamus", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "verkkokauppa", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4ytett\u00e4vyyden osatekij\u00e4t", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "K\u00e4ytett\u00e4vyyden osatekij\u00f6iden ja luottamuksen v\u00e4liset yhteydet verkkokaupassa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201602021385", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2016-02-02T11:52:14Z", "language": null, "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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