A comparative case study of Sony Computer Entertainment's crisis communication efforts during two PlayStation Network crises
This study is about the crisis communication efforts of Sony Computer Entertainment (SCE) during two crises. Their PlayStation Network online service was hacked in 2011 and crashed by artificially high traffic in 2014. The purpose of the study is to examine the communication strategies of SCE and t...
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| Other Authors: | , , , , , |
| Format: | Master's thesis |
| Language: | eng |
| Published: |
2015
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| Subjects: | |
| Online Access: | https://jyx.jyu.fi/handle/123456789/48372 |
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