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[{"key": "dc.contributor.advisor", "value": "Rousi, Rebekah", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kalermo, Salla", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2015-01-08T08:19:21Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2015-01-08T08:19:21Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2014", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1465091", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/45026", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Jyv\u00e4skyl\u00e4n yliopiston IT-palveluissa toteutetaan monenlaisia j\u00e4rjestelm\u00e4kehitysprojekteja,\njoiden kohderyhm\u00e4n\u00e4 on erilaisia k\u00e4ytt\u00e4ji\u00e4. K\u00e4ytt\u00e4j\u00e4t ovat projekteissa mukana eri tavalla, projektista riippuen, joskus enemm\u00e4n ja joskus v\u00e4hemm\u00e4n. Se, miten k\u00e4ytt\u00e4ji\u00e4 kannattaisi hy\u00f6dynt\u00e4\u00e4 ja miss\u00e4 vaiheessa, onkin koettu ongelmaksi. T\u00e4m\u00e4n tutkimuksen tavoitteena oli selvitt\u00e4\u00e4, miten k\u00e4ytt\u00e4jien n\u00e4kemys saataisiin aidosti mukaan IT-palveluiden tietoj\u00e4rjestelm\u00e4kehitysprojekteihin k\u00e4ytt\u00e4j\u00e4keskeisen suunnittelun menetelmi\u00e4 hyv\u00e4ksi k\u00e4ytt\u00e4en. K\u00e4ytt\u00e4j\u00e4keskeinen suunnittelu on l\u00e4hestymistapa interaktiivisten tuotteiden\nsuunnitteluun ja sen mukaan k\u00e4ytt\u00e4j\u00e4t ovat mukana prosessissa niin paljon kuin mahdollista. Tutkielmassa esitell\u00e4\u00e4n Sitnet-projektin ohessa tehty tutkimus, jossa k\u00e4ytettiin menetelmin\u00e4 kysely\u00e4, asiantuntija-arviointia, k\u00e4ytett\u00e4vyystestausta ja haastattelua. Sitnet-projektissa kehitettiin uusi s\u00e4hk\u00f6isen tenttimisen j\u00e4rjestelm\u00e4 korkeakouluille. Tutkimuksen ja kirjallisuuden perusteella on tutkimuksen tuloksena esitetty esimerkkiprosessi IT-palveluiden tietoj\u00e4rjestelm\u00e4kehitysprojekteihin. Esimerkkiprosessissa jokainen kehitysprojektin vaihe sis\u00e4lt\u00e4\u00e4 k\u00e4ytt\u00e4jien osallistamista. Koska projektit ovat erilaisia, tulee jokaisen projektin alussa k\u00e4yd\u00e4 l\u00e4pi mit\u00e4 k\u00e4ytt\u00e4j\u00e4keskeisen suunnittelun menetelmi\u00e4\nkyseisess\u00e4 projektissa kannattaa k\u00e4ytt\u00e4\u00e4. Siksi esimerkkiprosessi sis\u00e4lt\u00e4\u00e4kin useita vaihtoehtoisia menetelmi\u00e4. Suurimmat haasteet esitetyn prosessin k\u00e4ytt\u00f6\u00f6notolle ovat selkeiden projektien pieni m\u00e4\u00e4r\u00e4 sek\u00e4 puutteelliset resurssit. Suuri osa IT-palveluiden tietoj\u00e4rjestelm\u00e4kehityst\u00e4 tehd\u00e4\u00e4n irrallaan erikseen nimetyst\u00e4 projektista, jolla olisi selke\u00e4 alku ja loppu tai projektit voivat olla todella pieni\u00e4. Resurssiongelmat n\u00e4kyv\u00e4t siin\u00e4, ett\u00e4 kehitt\u00e4jien vaihtuvuus on melko suurta ja toisaalta k\u00e4ytett\u00e4vyysasiantuntijaresurssia on IT-palveluissa liian v\u00e4h\u00e4n. Jos kuitenkin halutaan, ett\u00e4 kehitett\u00e4v\u00e4t palvelut vastaavat paremmin k\u00e4ytt\u00e4jien tarpeita ja palvelut ovat nykyist\u00e4 k\u00e4ytett\u00e4v\u00e4mpi\u00e4, tulee k\u00e4ytt\u00e4j\u00e4keskeiseen suunnitteluun panostaa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "There are several kinds of software development projects at the IT Services of University of Jyv\u00e4skyl\u00e4. User involvement in these projects vary, depending on the project. The problem is how to involve users and in what stages of the project. The goal of this study is to find out how the user\u2019s point of view can be genuinely considered as a part of a software development project using tools of user-centered design. User-centered design is a method for planning interactive products. In user-centered design, users are involved in the design process as much as possible. The study described was done in connection to the Sitnet project where a new electronic exam system was being developed. As a result of this study, an example process for software development projects at the IT Services has been developed. The process is based on the study and the literature. In the example process, users are involved at every stage. The methods of usercentered design to be used in each particular project need to be resolved at the beginning of every project, because every project is different. Therefore, the example process includes several optional methods. The biggest challenges for implementation of process introduced are a small amount of explicit projects\nand inadequate resources. A minor part of software development of IT Services is done as a part of an explicit development project at the beginning and the end of the process. Projects can also be very small. The problem with the resources is the lack of an adequate amount of usability experts, and that developers often change. The fact is though, that if it is expected that products developed better correspond to the needs of users and that products are more usable, investments need to be made into user-centered design.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Salla Kalermo (saelkale) on 2015-01-08 08:19:20.635557. Form: Pro gradu -lomake (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake). JyX data: [jyx_publishing-allowed (fi) =True]", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2015-01-08T08:19:21Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201501081045.pdf: 1508908 bytes, checksum: 2ef1f25f22a298d4491dd41416dfba4b (MD5)\nlicense.html: 4826 bytes, checksum: a53904abde80ae8896269160bbb48280 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2015-01-08T08:19:21Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201501081045.pdf: 1508908 bytes, checksum: 2ef1f25f22a298d4491dd41416dfba4b (MD5)\nlicense.html: 4826 bytes, checksum: a53904abde80ae8896269160bbb48280 (MD5)\n Previous issue date: 2014", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (58 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "K\u00e4ytt\u00e4j\u00e4keskeinen suunnittelu Jyv\u00e4skyl\u00e4n yliopiston IT-palveluissa", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201501081045", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", 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null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4keskeinen suunnittelu", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "arviointimenetelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "k\u00e4ytt\u00e4j\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": 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