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[{"key": "dc.contributor.author", "value": "Holm, Taru", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2014-06-18T15:37:13Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2014-06-18T15:37:13Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2014", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1437808", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/43792", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Tietoj\u00e4rjestelm\u00e4t ovat t\u00e4m\u00e4n p\u00e4iv\u00e4n organisaatioissa t\u00e4rke\u00e4ss\u00e4 asemassa. Uuden tietoj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6noton odotetaan johtavan toiminnan tehostumiseen ja liiketoiminnan parantumiseen. Keskeist\u00e4 k\u00e4ytt\u00f6\u00f6nottoprosessin onnistumiselle on, ett\u00e4 k\u00e4ytt\u00e4j\u00e4t hyv\u00e4ksyv\u00e4t uuden tietoj\u00e4rjestelm\u00e4n ja ovat tyytyv\u00e4isi\u00e4 siihen. Kirjallisuudessa on esitetty hyvin monenlaisia malleja ja mittareita, joilla tietoj\u00e4rjestelm\u00e4n onnistumista voidaan arvioida. Keskeisimpi\u00e4 ovat k\u00e4ytt\u00e4j\u00e4tyytyv\u00e4isyyteen, tietoj\u00e4rjestelm\u00e4n onnistumiseen ja teknologian hyv\u00e4ksynt\u00e4\u00e4n liittyv\u00e4t mallit.\r\nT\u00e4ss\u00e4 tutkielmassa selvitet\u00e4\u00e4n mill\u00e4 tavalla voidaan arvioida ja selitt\u00e4\u00e4 tietoj\u00e4rjestelm\u00e4n onnistumista k\u00e4ytt\u00f6\u00f6noton j\u00e4lkeen. Keskeisi\u00e4 malleja koskevan kirjallisuuskatsauksen perusteella on tehty tapaustutkimus, jonka kohteena on Kansanel\u00e4kelaitoksessa k\u00e4ytt\u00f6\u00f6notettu Service Manager -j\u00e4rjestelm\u00e4. Dokumentteihin tutustumisen ja teemahaastattelujen avulla tutkittiin j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6nottoa sek\u00e4 k\u00e4ytt\u00e4jien mielipiteisiin ja j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6halukkuuteen vaikuttavia tekij\u00f6it\u00e4.\r\nTapaustutkimuksen tulosten perusteella j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notto on ollut projektin tavoitteiden osalta onnistunut, mutta sen k\u00e4ytt\u00e4minen vaatii k\u00e4ytt\u00e4jilt\u00e4 jonkin verran aiemmasta poikkeavia toimintatapoja. J\u00e4rjestelm\u00e4n laatu ja j\u00e4rjestelm\u00e4n tuottaman informaation laatu koettiin melko hyv\u00e4ksi, mutta j\u00e4rjestelm\u00e4n k\u00e4ytett\u00e4vyydess\u00e4 oli jonkun verran ongelmia. J\u00e4rjestelm\u00e4 auttaa t\u00f6iden ohjaamisessa ja tuottaa t\u00f6iden kannalta oleellisia tietoja, mutta osa koki j\u00e4rjestelm\u00e4n k\u00e4ytt\u00e4misen ylim\u00e4\u00e4r\u00e4iseksi ty\u00f6ksi ja hy\u00f6dytt\u00f6m\u00e4ksi ty\u00f6teht\u00e4vi\u00e4 ajatellen. J\u00e4rjestelm\u00e4n kokeminen helppok\u00e4ytt\u00f6iseksi ja hy\u00f6dylliseksi n\u00e4ytt\u00e4\u00e4 vaikuttavan j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6halukkuuteen.\r\nT\u00e4m\u00e4n tutkielman tuloksia voidaan hy\u00f6dynt\u00e4\u00e4 esimerkiksi suunniteltaessa uuden tietoj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6nottoa. Tutkielma antaa l\u00e4ht\u00f6kohtia my\u00f6s sellaisen tutkimuksen tekemiseen, jossa tutkitaan tietoj\u00e4rjestelm\u00e4n onnistumiseen vaikuttavia tekij\u00f6it\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Information systems are crucial for modern organizations. The implementation of a new information system should result in more efficient performance and improved business. An important factor in success of the implementation process and the information system is that users accept the new information system and are satisfied with it. Many models and measures for information systems success have been introduced in literature. The most central are models of user satisfaction, information system success and technology acceptance.\r\nThis thesis examines how information system success can be measured and explained after implementation. Based on a literature review of essential models, a case study has been targeted to Service Manager \u2013system that has been implemented in the Social Insurance Institution of Finland. The implementation process and factors affecting the users\u2019 opinions and their willingness to use the system were studied by document examination and theme interviews.\r\nThe case study shows that the implementation process has been successful as for the project goals but using the system requires some new working methods from the users. System quality and information quality were perceived to be desirable but there were some problems with the usability of the system. The system helps managing the work and it produces relevant information concerning work tasks but some users see using the system as extra work and useless for the work tasks. Perceiving the system easy to use and useful seems to affect willingness to use the system.\r\nThe research results can be deployed for example when planning an implementation of a new information system. These results can also be used as a starting point for studying factors affecting information system success.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Taru Holm (tamaholm) on 2014-06-18 15:37:13.311125. Form: Pro gradu -lomake (1 tekij\u00e4) (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake-1-tekijae). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2014-06-18T15:37:13Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201406182090.pdf: 1486700 bytes, checksum: a94279a62805cd49b6e495b78635543c (MD5)\r\nlicense.html: 4929 bytes, checksum: 567a240acee594bb73065b4e607ca960 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2014-06-18T15:37:13Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201406182090.pdf: 1486700 bytes, checksum: a94279a62805cd49b6e495b78635543c (MD5)\r\nlicense.html: 4929 bytes, checksum: 567a240acee594bb73065b4e607ca960 (MD5)\r\n Previous issue date: 2014", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (87 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "tietoj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6notto", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tietoj\u00e4rjestelm\u00e4n onnistuminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "k\u00e4yt-t\u00e4j\u00e4tyytyv\u00e4isyys", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "teknologian hyv\u00e4ksynt\u00e4", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "TAM", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Hyv\u00e4ksynt\u00e4 ja k\u00e4ytt\u00e4j\u00e4tyytyv\u00e4isyys tietoj\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00f6noton j\u00e4lkeen : tapaustutkimus", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201406182090", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Tietojenk\u00e4sittelytieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Computer Science and Information Systems", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2014-06-18T15:37:14Z", "language": "", "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", 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