Exploring the elements for value co-creation in consumer information systems in B2B context a case study on the business event industry

Tämä tutkielma tarkastelee arvon yhteisluontia verkkopalvelussa B2B-kontekstissa käyttäen tutkimuksen toimialana kaupallisia seminaareja ja koulutuksia. Viitekehyksenä tutkimuksessa käytetään arvon yhteisluonnin mallia kuluttajatietojärjestelmissä (CIS), jolla nähdään ammatillisten seminaarien ja ko...

Full description

Bibliographic Details
Main Author: Kaaronen, Olli
Other Authors: Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2014
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/43763
_version_ 1826225777072406528
author Kaaronen, Olli
author2 Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_facet Kaaronen, Olli Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto Kaaronen, Olli Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_sort Kaaronen, Olli
datasource_str_mv jyx
description Tämä tutkielma tarkastelee arvon yhteisluontia verkkopalvelussa B2B-kontekstissa käyttäen tutkimuksen toimialana kaupallisia seminaareja ja koulutuksia. Viitekehyksenä tutkimuksessa käytetään arvon yhteisluonnin mallia kuluttajatietojärjestelmissä (CIS), jolla nähdään ammatillisten seminaarien ja koulutusten järjestäjien ja osallistujien (n=22) arvoja ja motivaatioita tapahtumiin osallistumiseen sekä tutkitaan myös mitkä ominaisuudet koetaan tarpeelliseksi toimialan tapahtumien promootioon perustuvaan verkkopalveluun. Tutkimuksen tavoitteena on tunnistaa arvon yhteisluonnin elementit sekä mahdollisia eroavaisuuksia verkkopalvelun B2B-käyttäjän käyttötarpeissa sekä järjestelmän käyttökokemuksessa verrattuna B2C-käyttäjään. Tutkimuksen tuloksena huomataan järjestäjien ja kävijöiden ydinarvoina tapahtumiin osallistumiseen olevan oppimistavoitteet, kaupalliset tavoitteet sekä sosiaalisuus. Tuloksissa nähdään myös se, että järjestäjät hakevat verkkopalvelun käytössä työtehokkuutta ja utilitaristisia arvoja kun taas kävijät etsivät palvelusta enemmän ilonpitoa ja nautintoa eli hedonisia arvoja. Lisätutkimusta olisi syytä tehdä, jotta tunnistetaan lisää mahdollisia vaikuttavia ominaisuuksia arvon yhteisluontiin B2B-kontekstissa. This thesis examines how value is co-created in an online service for a particu-lar case industry of business event industry in B2B context. Consumer Infor-mation Systems (CIS) framework is used describing framework to study busi-ness event organizers and participants (n=22) of what they value in business events and what types of features would be desired in an online service dedicated to business event promotion. The goal of the research is to identify co-creation elements when using an online service system and to find out in what ways the use experience and use purposes may differ with B2B-users compared to B2C-users when using a consumer information system. The core values and objectives that emerged from the case study that respondents have while attending to business events are learning, economical and socializing. The results reveal that in an online service the event organizers seek for work efficiency and utilitarian values while the event participants seek more hedonic values such as fun and enjoyment. Further study should be conducted in order to distinguish more possible qualities affecting the co-creation of value in B2B-context.
first_indexed 2023-03-22T09:58:34Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.author", "value": "Kaaronen, Olli", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2014-06-17T16:55:17Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2014-06-17T16:55:17Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2014", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1437645", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/43763", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4 tutkielma tarkastelee arvon yhteisluontia verkkopalvelussa B2B-kontekstissa k\u00e4ytt\u00e4en tutkimuksen toimialana kaupallisia seminaareja ja koulutuksia. Viitekehyksen\u00e4 tutkimuksessa k\u00e4ytet\u00e4\u00e4n arvon yhteisluonnin mallia kuluttajatietoj\u00e4rjestelmiss\u00e4 (CIS), jolla n\u00e4hd\u00e4\u00e4n ammatillisten seminaarien ja koulutusten j\u00e4rjest\u00e4jien ja osallistujien (n=22) arvoja ja motivaatioita tapahtumiin osallistumiseen sek\u00e4 tutkitaan my\u00f6s mitk\u00e4 ominaisuudet koetaan tarpeelliseksi toimialan tapahtumien promootioon perustuvaan verkkopalveluun. Tutkimuksen tavoitteena on tunnistaa arvon yhteisluonnin elementit sek\u00e4 mahdollisia eroavaisuuksia verkkopalvelun B2B-k\u00e4ytt\u00e4j\u00e4n k\u00e4ytt\u00f6tarpeissa sek\u00e4 j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6kokemuksessa verrattuna B2C-k\u00e4ytt\u00e4j\u00e4\u00e4n. Tutkimuksen tuloksena huomataan j\u00e4rjest\u00e4jien ja k\u00e4vij\u00f6iden ydinarvoina tapahtumiin osallistumiseen olevan oppimistavoitteet, kaupalliset tavoitteet sek\u00e4 sosiaalisuus. Tuloksissa n\u00e4hd\u00e4\u00e4n my\u00f6s se, ett\u00e4 j\u00e4rjest\u00e4j\u00e4t hakevat verkkopalvelun k\u00e4yt\u00f6ss\u00e4 ty\u00f6tehokkuutta ja utilitaristisia arvoja kun taas k\u00e4vij\u00e4t etsiv\u00e4t palvelusta enemm\u00e4n ilonpitoa ja nautintoa eli hedonisia arvoja. Lis\u00e4tutkimusta olisi syyt\u00e4 tehd\u00e4, jotta tunnistetaan lis\u00e4\u00e4 mahdollisia vaikuttavia ominaisuuksia arvon yhteisluontiin B2B-kontekstissa.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This thesis examines how value is co-created in an online service for a particu-lar case industry of business event industry in B2B context. Consumer Infor-mation Systems (CIS) framework is used describing framework to study busi-ness event organizers and participants (n=22) of what they value in business events and what types of features would be desired in an online service dedicated to business event promotion. The goal of the research is to identify co-creation elements when using an online service system and to find out in what ways the use experience and use purposes may differ with B2B-users compared to B2C-users when using a consumer information system. The core values and objectives that emerged from the case study that respondents have while attending to business events are learning, economical and socializing. The results reveal that in an online service the event organizers seek for work efficiency and utilitarian values while the event participants seek more hedonic values such as fun and enjoyment. Further study should be conducted in order to distinguish more possible qualities affecting the co-creation of value in B2B-context.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Olli Kaaronen (oleekaar) on 2014-06-17 16:55:16.471693. Form: Pro gradu -lomake (1 tekij\u00e4) (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake-1-tekijae). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2014-06-17T16:55:17Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201406172056.pdf: 2065795 bytes, checksum: 25c055fd589c359b933cf397b5f5d9e5 (MD5)\r\nlicense.html: 4972 bytes, checksum: 02bd38579ceca08e83e351b87a4fea9e (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2014-06-17T16:55:17Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201406172056.pdf: 2065795 bytes, checksum: 25c055fd589c359b933cf397b5f5d9e5 (MD5)\r\nlicense.html: 4972 bytes, checksum: 02bd38579ceca08e83e351b87a4fea9e (MD5)\r\n Previous issue date: 2014", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "1 verkkoaineisto (79 sivua)", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "value co-creation", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business-to-business", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "online service", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "consumer information system (CIS)", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business seminars and trainings", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "B2B context", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "business event industry", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201406172056", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Tietojenk\u00e4sittelytieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Computer Science and Information Systems", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2014-06-17T16:55:17Z", "language": "", "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": null, "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "verkkopalvelut", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tapahtumat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tapahtumatuotanto", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
id jyx.123456789_43763
language eng
last_indexed 2025-02-18T10:55:03Z
main_date 2014-01-01T00:00:00Z
main_date_str 2014
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/8d01a339-6e24-4579-85b7-e95480ed2bb7\/download","text":"URN:NBN:fi:jyu-201406172056.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2014
record_format qdc
source_str_mv jyx
spellingShingle Kaaronen, Olli Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry value co-creation business-to-business online service consumer information system (CIS) business seminars and trainings B2B context business event industry Information Systems Science Tietojärjestelmätiede 601 verkkopalvelut tietojärjestelmät tapahtumat tapahtumatuotanto
title Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry
title_full Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry
title_fullStr Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry
title_full_unstemmed Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry
title_short Exploring the elements for value co-creation in consumer information systems in B2B context
title_sort exploring the elements for value co creation in consumer information systems in b2b context a case study on the business event industry
title_sub a case study on the business event industry
title_txtP Exploring the elements for value co-creation in consumer information systems in B2B context : a case study on the business event industry
topic value co-creation business-to-business online service consumer information system (CIS) business seminars and trainings B2B context business event industry Information Systems Science Tietojärjestelmätiede 601 verkkopalvelut tietojärjestelmät tapahtumat tapahtumatuotanto
topic_facet 601 B2B context Information Systems Science Tietojärjestelmätiede business event industry business seminars and trainings business-to-business consumer information system (CIS) online service tapahtumat tapahtumatuotanto tietojärjestelmät value co-creation verkkopalvelut
url https://jyx.jyu.fi/handle/123456789/43763 http://www.urn.fi/URN:NBN:fi:jyu-201406172056
work_keys_str_mv AT kaaronenolli exploringtheelementsforvaluecocreationinconsumerinformationsystemsinb2bcontextacase