Customer satisfaction in B2B cloud services

Customer satisfaction in B2B cloud services

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Bibliographic Details
Main Author:	Turunen, Helinä
Other Authors:	Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto, Information Systems Science, Tietojärjestelmätiede, 601
Format:	Master's thesis
Language:	eng
Published:	2013
Subjects:	ACSI business to business B2B cloud service cloud service pro-vider customer satisfaction service quality software as a service SaaS SaaS-QUAL SERVQUAL pilvipalvelu asiakastyytyväisyys palvelun laatu pilvipalveluntarjoaja pilvipalvelut palvelut laatu
Online Access:	https://jyx.jyu.fi/handle/123456789/42383

Customer satisfaction in B2B cloud services

Customer satisfaction in B2B cloud services by Turunen, Helinä

Published 2013

JYX-julkaisuarkisto / JYX Digital Archive

Master's thesis