Process model of goal communication in e-leading case Protomo

Tavoitteiden viestintä on muuttumassa etätyöskentelyn myötä haasteelliseksi. Perinteinen toimintaympäristö on mahdollistanut tavoitteiden viestintään johtajille niin muodollisia kuin vapaamuotoisiakin viestintätapoja. Näiden vapaamuotoisten tilanteiden vähäisyys etätyöskentelystä aiheuttaa tarpeen k...

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Päätekijä: Vuorenmaa, Antti
Muut tekijät: Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2012
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/41275
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author Vuorenmaa, Antti
author2 Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_facet Vuorenmaa, Antti Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto Vuorenmaa, Antti Faculty of Information Technology Informaatioteknologian tiedekunta Tietojenkäsittelytieteiden laitos Department of Computer Science and Information Systems University of Jyväskylä Jyväskylän yliopisto
author_sort Vuorenmaa, Antti
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description Tavoitteiden viestintä on muuttumassa etätyöskentelyn myötä haasteelliseksi. Perinteinen toimintaympäristö on mahdollistanut tavoitteiden viestintään johtajille niin muodollisia kuin vapaamuotoisiakin viestintätapoja. Näiden vapaamuotoisten tilanteiden vähäisyys etätyöskentelystä aiheuttaa tarpeen kiinnittää huomiota tavoitteiden viestinnän prosessiin. Tässä pro gradu –tutkielmassa tarkastellaan etätyöskentelyn ominaisuuksia johtajan näkökulmasta, pyrkien identifioimaan mahdollisia ongelmia tavoitteiden johtamisessa. Käsiteanalyysissä tarkastellaan etätyöskentelyn teoreettista viitekehystä, josta saatavaa ymmärrystä hyödynnetään case-tutkimuksessa. Case-tutkimuksessa mallinnetaan yrityshautomo Protomon tavoiteviestintäprosessi ja identifioidaan mahdollisia kehityskohteita. Käsiteanalyysissä käsitellään myös tavoiteviestintää käsitteenä, sekä yrityshautomotoimintaan liittyvää kirjallisuutta. Käsiteanalyysin keskeisenä löydöksenä on, että tavoitteiden viestintään liittyvistä haasteista voidaan luoda viitekehys tavoiteviestintäprosessin arviontiin. Kirjallisuuden perusteella tutkielman case-tutkimuksen menetelmäksi valittiin prosessin mallinnus UML-menetelmällä. Tuloksia käsiteltiin arviointia varten rakennetulla viitekehyksellä. Tutkimuksen tuloksena havaittiin, että mallinnettu prosessi on suurimmalta osalta toimiva ja terve. Kuitenkin kriittisiä heikkouksia löydettiin. Nämä olivat viestintäteknologian valinnan puutteellisuus, seurantamekanismin puute ja standardoitujen menettelytapojen puute tavoiteviestinnässä. The communication of goals is becoming problematic through the increased virtuality of teamwork. The traditional, collocated working environment enables leaders to use informal means of goal communication. The lack of these informal situations incurs a need for a closer study of the goal communication process. This Master’s Thesis looks at the properties of virtual teamwork from the perspective of the leader. The aim is to identify problems in managing goals in a virtual context. In the concept analysis, a theoretical understanding of virtual teams is established. This understanding is used in the case study, where the goal communication process of the case company Protomo is modelled and evaluated for possible points of development. The concept analysis also provides theoretical background for business incubators and discusses the concept of goal communication. The main findings of the concept analysis are that there are various issues in goal communication from which an evaluation framework could be constructed. The evaluation framework is used as a basis for evaluating the process in the case study. The communication process is modelled using a methodology utilizing UML, based on earlier literature. The main result of evaluating the modelled process is that the process is mostly healthy, with some notable exceptions. The main issues in the process are that efficient technology choices have not been made for goal communication, feedback procedures have not been implemented and standard procedures for communication have not been established.
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Perinteinen toimintaymp\u00e4rist\u00f6 on mahdollistanut tavoitteiden viestint\u00e4\u00e4n johtajille niin muodollisia kuin vapaamuotoisiakin viestint\u00e4tapoja. N\u00e4iden vapaamuotoisten tilanteiden v\u00e4h\u00e4isyys et\u00e4ty\u00f6skentelyst\u00e4 aiheuttaa tarpeen kiinnitt\u00e4\u00e4 huomiota tavoitteiden viestinn\u00e4n prosessiin.\r\nT\u00e4ss\u00e4 pro gradu \u2013tutkielmassa tarkastellaan et\u00e4ty\u00f6skentelyn ominaisuuksia johtajan n\u00e4k\u00f6kulmasta, pyrkien identifioimaan mahdollisia ongelmia tavoitteiden johtamisessa. K\u00e4siteanalyysiss\u00e4 tarkastellaan et\u00e4ty\u00f6skentelyn teoreettista viitekehyst\u00e4, josta saatavaa ymm\u00e4rryst\u00e4 hy\u00f6dynnet\u00e4\u00e4n case-tutkimuksessa. Case-tutkimuksessa mallinnetaan yrityshautomo Protomon tavoiteviestint\u00e4prosessi ja identifioidaan mahdollisia kehityskohteita. K\u00e4siteanalyysiss\u00e4 k\u00e4sitell\u00e4\u00e4n my\u00f6s tavoiteviestint\u00e4\u00e4 k\u00e4sitteen\u00e4, sek\u00e4 yrityshautomotoimintaan liittyv\u00e4\u00e4 kirjallisuutta.\r\nK\u00e4siteanalyysin keskeisen\u00e4 l\u00f6yd\u00f6ksen\u00e4 on, ett\u00e4 tavoitteiden viestint\u00e4\u00e4n liittyvist\u00e4 haasteista voidaan luoda viitekehys tavoiteviestint\u00e4prosessin arviontiin. Kirjallisuuden perusteella tutkielman case-tutkimuksen menetelm\u00e4ksi valittiin prosessin mallinnus UML-menetelm\u00e4ll\u00e4. Tuloksia k\u00e4siteltiin arviointia varten rakennetulla viitekehyksell\u00e4.\r\nTutkimuksen tuloksena havaittiin, ett\u00e4 mallinnettu prosessi on suurimmalta osalta toimiva ja terve. Kuitenkin kriittisi\u00e4 heikkouksia l\u00f6ydettiin. 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spellingShingle Vuorenmaa, Antti Process model of goal communication in e-leading : case Protomo tavoiteviestintä prosessi etäjohtaminen Information Systems Science Tietojärjestelmätiede 601 viestintä prosessit tavoitteet etätyö
title Process model of goal communication in e-leading : case Protomo
title_full Process model of goal communication in e-leading : case Protomo
title_fullStr Process model of goal communication in e-leading : case Protomo Process model of goal communication in e-leading : case Protomo
title_full_unstemmed Process model of goal communication in e-leading : case Protomo Process model of goal communication in e-leading : case Protomo
title_short Process model of goal communication in e-leading
title_sort process model of goal communication in e leading case protomo
title_sub case Protomo
title_txtP Process model of goal communication in e-leading : case Protomo
topic tavoiteviestintä prosessi etäjohtaminen Information Systems Science Tietojärjestelmätiede 601 viestintä prosessit tavoitteet etätyö
topic_facet 601 Information Systems Science Tietojärjestelmätiede etäjohtaminen etätyö prosessi prosessit tavoiteviestintä tavoitteet viestintä
url https://jyx.jyu.fi/handle/123456789/41275 http://www.urn.fi/URN:NBN:fi:jyu-201304291520
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