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[{"key": "dc.contributor.author", "value": "H\u00e4m\u00e4l\u00e4inen, Susanna", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2012-12-17T20:25:10Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2012-12-17T20:25:10Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2012", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1240553", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/40587", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Tutkielmassa tarkastellaan johtajien sek\u00e4 ty\u00f6ntekij\u00f6iden k\u00e4sityksi\u00e4 ja kokemuksia\r\nkuuntelemisesta ty\u00f6yhteis\u00f6ss\u00e4. Tavoitteena on ymm\u00e4rt\u00e4\u00e4 kuuntelemisilmi\u00f6t\u00e4 ja\r\nluoda siit\u00e4 kokonaiskuva yhden ty\u00f6yhteis\u00f6n j\u00e4senten n\u00e4k\u00f6kulmasta. Relationaalinen\r\nn\u00e4k\u00f6kulma ohjaa tarkastelua, ja kuunteleminen ymm\u00e4rret\u00e4\u00e4n vuorovaikutussuhteessa\r\nolevaksi ilmi\u00f6ksi. T\u00e4m\u00e4n laadullisen tapaustutkimuksen aineisto ker\u00e4ttiin\r\nkolmen johtajan ja kahdeksan ty\u00f6ntekij\u00e4n teemahaastatteluina.\r\n\r\nTutkimushenkil\u00f6t m\u00e4\u00e4rittelev\u00e4t kuuntelemisen esimerkiksi asian ymm\u00e4rt\u00e4miseksi\r\nja toisen huomioon ottamiseksi. Kuuntelemisen t\u00e4rkeys muun muassa tiedonkulussa\r\nja vuorovaikutussuhteiden yll\u00e4pidossa tuodaan esille, mutta sen arvostus\r\nkoetaan vaihtelevaksi. Jokaisen ty\u00f6yhteis\u00f6n j\u00e4senen ymm\u00e4rret\u00e4\u00e4n vaikuttavan ty\u00f6yhteis\u00f6n\r\nkuuntelemisymp\u00e4rist\u00f6\u00f6n ja johtajan roolia pidet\u00e4\u00e4n siin\u00e4 erityisen t\u00e4rke\u00e4n\u00e4.\r\nTy\u00f6yhteis\u00f6ss\u00e4 luonnehditaan olevan monenlaisia kuuntelijoita, joiden asennetta\r\nkuuntelemista kohtaan pidet\u00e4\u00e4n yhten\u00e4 keskeisen\u00e4 kuuntelemisedellytyksen\u00e4\r\ntai -esteen\u00e4. Kuuntelemisen kehitt\u00e4miselle koetaan olevan tarvetta ja sen uskotaan\r\nparantavan ty\u00f6yhteis\u00f6n j\u00e4senten v\u00e4list\u00e4 vuorovaikutusta my\u00f6s laajemmin.\r\n\r\nTutkielman mukaan kuunteleminen on keskeinen tekij\u00e4 ty\u00f6yhteis\u00f6jen toimivuudessa\r\nja hyvinvoinnissa. Relationaalisen n\u00e4k\u00f6kulman soveltaminen osoitti, ett\u00e4\r\nty\u00f6yhteis\u00f6n vuorovaikutussuhteisiin kuuluu sek\u00e4 teht\u00e4v\u00e4- ett\u00e4 suhdetason kuuntelua.\r\nKuunteleminen kietoutuu muihin ty\u00f6yhteis\u00f6n vuorovaikutusilmi\u00f6ihin, erityisesti\r\nviestint\u00e4ilmapiiriin ja vuorovaikutussuhteisiin, ja sen tutkiminen yksitt\u00e4isen\u00e4\r\nilmi\u00f6n\u00e4 on haastavaa. Johtaja voi toimia kuuntelemisen n\u00e4k\u00f6kulmasta ty\u00f6yhteis\u00f6ss\u00e4\r\ntietynlaisena roolimallina ja edist\u00e4\u00e4 tasavertaisella kuuntelemisella ty\u00f6ntekij\u00f6iden\r\nhyvinvointia ja tyytyv\u00e4isyytt\u00e4. Asenteet kuuntelemista kohtaan voivat\r\nheijastaa my\u00f6s laajemmin asenteita muuhun ty\u00f6yhteis\u00f6ss\u00e4 toimimiseen. Tuloksia\r\nvoidaan hy\u00f6dynt\u00e4\u00e4 ty\u00f6yhteis\u00f6jen viestinn\u00e4n ja vuorovaikutuksen kehitt\u00e4misess\u00e4,\r\nesimerkiksi kuuntelemiskoulutuksen j\u00e4rjest\u00e4misess\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Susanna H\u00e4m\u00e4l\u00e4inen (sumamart) on 2012-12-17 20:25:09.628746. Form: Pro gradu -lomake (1 tekij\u00e4) (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/pro-gradu-lomake-1-tekijae). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2012-12-17T20:25:10Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201212173366.pdf: 620802 bytes, checksum: 71221aaef3b296e7000fdf7890740c45 (MD5)\r\nlicense.html: 4982 bytes, checksum: c161524adff4e9e51a69290ee59fc2b0 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2012-12-17T20:25:10Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201212173366.pdf: 620802 bytes, checksum: 71221aaef3b296e7000fdf7890740c45 (MD5)\r\nlicense.html: 4982 bytes, checksum: c161524adff4e9e51a69290ee59fc2b0 (MD5)\r\n Previous issue date: 2012", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "107 sivua", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "johtaminen", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": 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"language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Communication", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Puheviestint\u00e4", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Speech Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.method", "value": "Tapaustutkimus", "language": null, "element": "subject", "qualifier": "method", "schema": "dc"}, {"key": "dc.date.updated", "value": "2012-12-17T20:25:10Z", "language": "", "element": 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"schema": "dc"}, {"key": "dc.subject.yso", "value": "ty\u00f6yhteis\u00f6t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "vuorovaikutus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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