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[{"key": "dc.contributor.author", "value": "Takanen, Riitta", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2012-12-05T11:38:17Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2012-12-05T11:38:17Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2012", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/40543", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Asiayhteys ja ymp\u00e4rist\u00f6 vaikuttavat siihen, miten m\u00e4\u00e4rittelemme laadun yleisesti sek\u00e4 miten m\u00e4\u00e4rittelemme erityisesti ohjelmistojen laadun. Laatun\u00e4kemykset, jotka ovat ensisijaisia ohjelmistokehitt\u00e4jille ja -yrityksille, eiv\u00e4t v\u00e4ltt\u00e4m\u00e4tt\u00e4 vastaa asiakkaalle t\u00e4rkeit\u00e4 n\u00e4k\u00f6kulmia. \nUuden sovelluksen kehitt\u00e4minen on usein ohjelmistoyrityksen ja asiakkaan yhteisty\u00f6t\u00e4. Etenkin ketter\u00e4ss\u00e4 ohjelmistokehityksess\u00e4 asiakkaan edustajia tarvitaan projektiryhm\u00e4ss\u00e4 koko ohjelmistokehitysprosessin ajan. Suunnitelmapohjaisissa ohjelmistokehitysmenetelmiss\u00e4 asiakkaan osallistuminen voi olla rajoitetumpaa, tyypillisesti siihen sis\u00e4ltyy vaatimusten m\u00e4\u00e4rittely ja tuotteen hyv\u00e4ksymismenettelyt.\nT\u00e4m\u00e4n tutkielman tavoitteena on selvitt\u00e4\u00e4 asiakkaan roolin ja teht\u00e4vien ilmenemist\u00e4 ohjelmistotuotannossa sek\u00e4 sit\u00e4, miten asiakasorganisaatioiden panostus vaikuttaa tuotteen laatuun. Kiinnostuksen kohteena oli erityisesti asiakasorganisaatioissa koettu ohjelmiston laatu.\nAsiakasorganisaatioiden tapoja osallistua ohjelmistokehitykseen on kuvattu useissa tutkimusraporteissa. Niiss\u00e4 on arvioitu my\u00f6s osallistumisen vaikutusta ohjelmistojen laatuun ja n\u00e4hty se p\u00e4\u00e4s\u00e4\u00e4nt\u00f6isesti positiivisena. Etenkin vaatimusm\u00e4\u00e4rittelyn laadulla n\u00e4ytt\u00e4isi raporttien mukaan olevan ratkaiseva merkitys projektin menestykselle ja sille miten tuote t\u00e4ytt\u00e4\u00e4 tarkoituksensa. Kuitenkin monet t\u00e4m\u00e4nkin tutkielman l\u00e4hdeaineistona k\u00e4ytetyist\u00e4 tutkimuksista perustuvat kyselyihin tai haastatteluihin, joiden kohteena ovat olleet ohjelmistokehitt\u00e4j\u00e4t ja muut ohjelmistoyritysten edustajat eiv\u00e4tk\u00e4 asiakasorganisaatiot suoraan. Vastauksia tutkimuskysymyksiin voidaan siten pit\u00e4\u00e4 vain osittaisina.\nMonet ohjelmiston elinkaarta kuvaavat mallit painottavat tuotekehityksen vaiheita ennen tuotteen julkaisua. Elinkaaren pisin ja asiakkaan kannalta oleellisin vaihe, yll\u00e4pitovaihe, alkaa kuitenkin tuotteen k\u00e4ytt\u00f6\u00f6n hyv\u00e4ksymisen j\u00e4lkeen. Asiakkaan tulee voida vaikuttaa ohjelmiston jatkokehitykseen my\u00f6s yll\u00e4pitovaiheessa, ja on tarpeen tutkia ja kehitt\u00e4\u00e4 menetelmi\u00e4 t\u00e4t\u00e4 yhteisty\u00f6t\u00e4 varten.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Context and environment influence on how we define quality in general and also how we determine software quality in particular. Quality aspects which are primary to software developers and the vendor companies may not be equally important to customer organizations. \nCreating a new application is often a cooperative effort of a customer organization and a software company. Especially in the agile software development representatives of the customer organization are needed in the project group during the whole software development process. In plan-driven software development methods customer involvement is often more restricted, it typically includes requirements elicitation and acceptance procedures of the product.\nThe purpose of this bachelor\u2019s thesis is to study the role and tasks customers have in software engineering and what kind of an influence the participation of customer organizations has on the quality of the product. Interest was taken especially in the customer experience in software quality.\nThere are numerous research reports describing how customers participate in software engineering. The effects of customer involvement on software quality have also been assessed. In most of those reports customer involvement is considered to have a positive influence. The reports seem to show that particularly the quality of requirements engineering has a crucial effect on the success of the project and on how the product fulfills its intended functions. However many of the reports, also those used as sources for this bachelor\u2019s thesis, are based on surveys and interviews that were targeted to software developers and other representatives of software vendors and not directly to the customer organizations. Thus the research questions remained partially unanswered.\nSoftware life cycle models often emphasize the phases of software development before releasing the product. However, the longest and for the customer the most relevant phase \u2013 the maintenance phase \u2013 starts when the product is accepted for use. The customer should be able to influence on further development of the software product even during the maintenance phase, and methods for this cooperation should be researched and developed.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Riitta Takanen (rimataka) on 2012-12-05 11:38:17.160231. Form: Kandin tutkielma -lomake (1 tekij\u00e4) (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/kandin-tutkielma-lomake-1-tekijae). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2012-12-05T11:38:17Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201212053311.pdf: 397852 bytes, checksum: 9b5bf7f5a9d3f636c1a7ef0ecb321982 (MD5)\nlicense.html: 5014 bytes, checksum: 79f520b7b915147ba926d55dda40fd8c (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2012-12-05T11:38:17Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201212053311.pdf: 397852 bytes, checksum: 9b5bf7f5a9d3f636c1a7ef0ecb321982 (MD5)\nlicense.html: 5014 bytes, checksum: 79f520b7b915147ba926d55dda40fd8c (MD5)\n Previous issue date: 2012", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "35", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "asiakasorganisaatio", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "laatu", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "ohjelmisto", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "ohjelmistotuotanto", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Asiakasorganisaatioiden osallistumisen vaikutus laatuun ohjelmistotuotannossa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201212053311", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2012-12-05T11:38:18Z", "language": null, "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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