10 Finnish business actors' perceptions of their Chinese business partners and key personnel

The market impacts caused by globalization and the internationalization of companies are requiring the ability to operate in demanding, diverse and changing business environments but also requiring the consideration of differing cultural norms. This study will explore the perceptions of a number...

Full description

Bibliographic Details
Main Author: Fay, Lisa Kaarina
Other Authors: Humanistinen tiedekunta, Faculty of Humanities, Viestintätieteiden laitos, Department of Communication, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2012
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/37773
_version_ 1826225753776193536
author Fay, Lisa Kaarina
author2 Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto
author_facet Fay, Lisa Kaarina Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto Fay, Lisa Kaarina Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto
author_sort Fay, Lisa Kaarina
datasource_str_mv jyx
description The market impacts caused by globalization and the internationalization of companies are requiring the ability to operate in demanding, diverse and changing business environments but also requiring the consideration of differing cultural norms. This study will explore the perceptions of a number of Finnish business actors who have worked and conducted business with Chinese business actors and personnel. The empirical part of this thesis is based on a qualitative study as a research approach. To this end, thematic, semi structured face-to-face interviews have been conducted in Helsinki and Espoo. The ten interviews’ themes concern (1) sources of misunderstanding which are identified and considered as being caused by intercultural differences ; (2) the ways they assess and solve issues that they believe hinder, challenge or foster business communication, as well as issues that obstruct cooperation and negotiation with their Chinese counterparts; (3) instances of professional communication, cooperation and negotiation and situations that they experienced with their Chinese counterparts, in particular, the kind of attitude, skills or behaviors they might find more appropriate when dealing with Chinese business partners and key personnel. Their testimonies will be examined and the different resources and communication competencies Finnish business actors actively mobilize when interacting or adjusting to these multicultural encounters, will be addressed. This study is aims to explore these perceptions and to grasp the cognitive, affective and behavioral strategies and approaches of the interviewees on the ground, when dealing, for instance, with possible critical incidents or merely questioning relatively new business environments such as those encountered by foreign actors in China.
first_indexed 2023-03-22T09:58:41Z
format Pro gradu
free_online_boolean 1
fullrecord [{"key": "dc.contributor.author", "value": "Fay, Lisa Kaarina", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2012-05-05T12:56:22Z", "language": "", "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2012-05-05T12:56:22Z", "language": "", "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2012", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1215981", "language": "", "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/37773", "language": "", "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The market impacts caused by globalization and the internationalization of companies are requiring the ability to operate in demanding, diverse and changing business environments but also requiring the consideration of differing cultural norms. \r\n\r\nThis study will explore the perceptions of a number of Finnish business actors who have worked and conducted business with Chinese business actors and personnel. \r\nThe empirical part of this thesis is based on a qualitative study as a research approach. To this end, thematic, semi structured face-to-face interviews have been conducted in Helsinki and Espoo. \r\nThe ten interviews\u2019 themes concern (1) sources of misunderstanding which are identified and considered as being caused by intercultural differences ; (2) the ways they assess and solve issues that they believe hinder, challenge or foster business communication, as well as issues that obstruct cooperation and negotiation with their Chinese counterparts; (3) instances of professional communication, cooperation and negotiation and situations that they experienced with their Chinese counterparts, in particular, the kind of attitude, skills or behaviors they might find more appropriate when dealing with Chinese business partners and key personnel.\r\nTheir testimonies will be examined and the different resources and communication competencies Finnish business actors actively mobilize when interacting or adjusting to these multicultural encounters, will be addressed. \r\nThis study is aims to explore these perceptions and to grasp the cognitive, affective and behavioral strategies and approaches of the interviewees on the ground, when dealing, for instance, with possible critical incidents or merely questioning relatively new business environments such as those encountered by foreign actors in China.", "language": "", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Lisa Fay (likafay) on 2012-05-05 12:56:19.994718. Form: Master's Thesis publishing form (1 author) (https://kirjasto.jyu.fi/publish-and-buy/publishing-forms/masters-thesis-publishing-form-1-author). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2012-05-05T12:56:21Z\r\nNo. of bitstreams: 2\r\nURN:NBN:fi:jyu-201205051607.pdf: 1766472 bytes, checksum: 43bd0f646a8e142ab36c784333f872c5 (MD5)\r\nlicense.html: 4284 bytes, checksum: 8889fc1e52b1275bee8b92aecab9fef1 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2012-05-05T12:56:22Z (GMT). No. of bitstreams: 2\r\nURN:NBN:fi:jyu-201205051607.pdf: 1766472 bytes, checksum: 43bd0f646a8e142ab36c784333f872c5 (MD5)\r\nlicense.html: 4284 bytes, checksum: 8889fc1e52b1275bee8b92aecab9fef1 (MD5)\r\n Previous issue date: 2012", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "163 sivua", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": "", "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "Intercultural business communication", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "Chinese business culture", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "Perception", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "10 Finnish business actors' perceptions of their Chinese business partners and key personnel", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.title.alternative", "value": "Ten Finnish business actors' perceptions of their Chinese business partners and key personnel", "language": "", "element": "title", "qualifier": "alternative", "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201205051607", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Viestint\u00e4tieteiden laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Communication", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "kulttuurienv\u00e4linen viestint\u00e4", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Master's Degree Programme in Intercultural Communication", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.date.updated", "value": "2012-05-05T12:56:22Z", "language": "", "element": "date", "qualifier": "updated", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "3134", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kulttuurienv\u00e4linen viestint\u00e4", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yrityskulttuuri", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "yritysviestint\u00e4", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "Kiina", "language": "", "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
id jyx.123456789_37773
language eng
last_indexed 2025-02-18T10:55:07Z
main_date 2012-01-01T00:00:00Z
main_date_str 2012
online_boolean 1
online_urls_str_mv {"url":"https:\/\/jyx.jyu.fi\/bitstreams\/07282ef7-54da-4c9a-a7a2-013238c6ea10\/download","text":"URN:NBN:fi:jyu-201205051607.pdf","source":"jyx","mediaType":"application\/pdf"}
publishDate 2012
record_format qdc
source_str_mv jyx
spellingShingle Fay, Lisa Kaarina 10 Finnish business actors' perceptions of their Chinese business partners and key personnel Intercultural business communication Chinese business culture Perception kulttuurienvälinen viestintä Master's Degree Programme in Intercultural Communication 3134 yrityskulttuuri yritysviestintä Kiina
title 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
title_alt Ten Finnish business actors' perceptions of their Chinese business partners and key personnel
title_full 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
title_fullStr 10 Finnish business actors' perceptions of their Chinese business partners and key personnel 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
title_full_unstemmed 10 Finnish business actors' perceptions of their Chinese business partners and key personnel 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
title_short 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
title_sort 10 finnish business actors perceptions of their chinese business partners and key personnel
title_txtP 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
topic Intercultural business communication Chinese business culture Perception kulttuurienvälinen viestintä Master's Degree Programme in Intercultural Communication 3134 yrityskulttuuri yritysviestintä Kiina
topic_facet 3134 Chinese business culture Intercultural business communication Kiina Master's Degree Programme in Intercultural Communication Perception kulttuurienvälinen viestintä yrityskulttuuri yritysviestintä
url https://jyx.jyu.fi/handle/123456789/37773 http://www.urn.fi/URN:NBN:fi:jyu-201205051607
work_keys_str_mv AT faylisakaarina 10finnishbusinessactorsperceptionsoftheirchinesebusinesspartnersandkeypersonnel