Successful crisis communication in the public sector communication experts' views on best practices and quality

Crisis communication measurements have been adopted in many Finnish public sector organizations in past few years, but there has been a little research about how effective the plans and the measurements made are. Focus of this research is to define public sector communication experts’ views on b...

Full description

Bibliographic Details
Main Author: Koivisto, Anna
Other Authors: Humanistinen tiedekunta, Faculty of Humanities, Viestintätieteiden laitos, Department of Communication, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2011
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/37030