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[{"key": "dc.contributor.author", "value": "Rasmus, Anna-Mari", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2010-02-09T13:22:20Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2010-02-09T13:22:20Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2010", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/22924", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "\u00a0Rasmus, Anna-Mari\r\nTietoj\u00e4rjestelm\u00e4tieteen kandidaatintutkielma / Anna-Mari Rasmus\r\nJyv\u00e4skyl\u00e4: Jyv\u00e4skyl\u00e4n yliopisto, 2009, 35 s.\r\nKandidaatintutkielma\r\nS\u00e4hk\u00f6inen asiointi on kasvanut yhdeksi suosituimmaksi palvelumuodoksi\r\nkansalaisten ja viranomaisten v\u00e4lisess\u00e4 asioinnissa. Koska kyseess\u00e4 on koko\r\nkansalle suunniteltu asiointitapa, sen kehitt\u00e4miseen liittyy my\u00f6s paljon\r\nhaasteita. T\u00e4ss\u00e4 tutkielmassa keskityt\u00e4\u00e4n tarkastelemaan s\u00e4hk\u00f6ist\u00e4 asiointia\r\nviranomaistoiminnassa sek\u00e4 sen kohtaamia haasteita digitaalisen kuilun\r\nn\u00e4k\u00f6kulmasta. Koska s\u00e4hk\u00f6inen asiointi on laaja k\u00e4site, t\u00e4ss\u00e4 se on rajattu\r\nk\u00e4sitt\u00e4m\u00e4\u00e4n kansalaisille tarjotut palvelut.\r\nTutkielmassa tarkastellaan s\u00e4hk\u00f6isen asioinnin nykytilannetta yleistyneisyyden\r\nja palvelutarjonnan kannalta sek\u00e4 k\u00e4sitell\u00e4\u00e4n haasteiden vaikutusta s\u00e4hk\u00f6isen\r\nasioinnin yleistymiseen. Lopuksi tarkastellaan s\u00e4hk\u00f6isen asioinnin eli\r\ns\u00e4hk\u00f6isten palvelujen tulevaisuudenn\u00e4kymi\u00e4 perustuen palveluiden\r\nkehitt\u00e4misen ja haasteiden v\u00e4lisiin suhteisiin.\r\nTutkielma on kirjallisuuskatsaus, joka pohjautuu aiemmin tehtyihin\r\ntutkimuksiin sek\u00e4 Suomen julkishallinnon tuottamiin raportteihin.\r\nTutkimustuloksena esitet\u00e4\u00e4n digitaaliseen syrj\u00e4ytymiseen eniten vaikuttavat\r\ntekij\u00e4t, jotka ovat kansalaisten eriarvoinen asema Internet-yhteyksien ja\r\nlaitteiden k\u00e4yt\u00f6ss\u00e4 sek\u00e4 kansalaisten jakautuminen osaaviin ja osaamattomiin\r\nteknologian k\u00e4ytt\u00e4jiin. Lis\u00e4ksi todetaan palveluiden asiakasl\u00e4ht\u00f6isyyden,\r\nsaatavuuden sek\u00e4 esteett\u00f6myyden parantamisen olevan merkitt\u00e4v\u00e4ss\u00e4\r\nasemassa digitaalisen kuilun pienent\u00e4misess\u00e4 ja Suomen julkishallinnon\r\ns\u00e4hk\u00f6isen asioinnin kehitt\u00e4misess\u00e4.\r\n\u00a0\u00a0\u00a0\u00a0\u00a0", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Seija Paananen (sepaanan@jyu.fi) on 2010-02-09T13:22:20Z\r\nNo. of bitstreams: 2\r\nAnna-Mari Rasmus.pdf: 168276 bytes, checksum: b846f65fe1d31e2d6fd5b59a761bab1b (MD5)\r\nlicense.xml: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2010-02-09T13:22:20Z (GMT). No. of bitstreams: 2\r\nAnna-Mari Rasmus.pdf: 168276 bytes, checksum: b846f65fe1d31e2d6fd5b59a761bab1b (MD5)\r\nlicense.xml: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "digitaalinen syrj\u00e4ytyminen", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "digitaalinen kuilu", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tietoyhteiskunta", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "tieto- ja viestint\u00e4tekniikka", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "s\u00e4hk\u00f6iset palvelut", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "s\u00e4hk\u00f6inen asiointi", "language": "en", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Kansalaisten s\u00e4hk\u00f6inen asiointi viranomaistoiminnassa - haasteena digitaalinen kuilu", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201002091210", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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