The impact of AI Chatbots on customer satisfaction with special reference to Fintech companies
The rapid advancement of Artificial Intelligence (AI) has transformed custom-er service in the digital space, particularly through the integration of AI chat-bots within Fintech companies. This study investigates the impact of AI chat-bots on customer satisfaction, focusing on key factors such as pe...
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| Muut tekijät: | , , , |
| Aineistotyyppi: | Pro gradu |
| Kieli: | eng |
| Julkaistu: |
2025
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| Aiheet: | |
| Linkit: | https://jyx.jyu.fi/handle/123456789/103951 |