How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry

Companies that manufacture customized resource-intensive products have structural weaknesses in their supply chain design: the engineer-to-order production model, single sourcing of components, and long transportation times. In this context, supply chain resilience requires more than standardized su...

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Päätekijä: Hallila, Jukka
Muut tekijät: Jyväskylän yliopiston kauppakorkeakoulu, Jyväskylä University School of Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2025
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/103762
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author Hallila, Jukka
author2 Jyväskylän yliopiston kauppakorkeakoulu Jyväskylä University School of Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Hallila, Jukka Jyväskylän yliopiston kauppakorkeakoulu Jyväskylä University School of Business and Economics Jyväskylän yliopisto University of Jyväskylä Hallila, Jukka Jyväskylän yliopiston kauppakorkeakoulu Jyväskylä University School of Business and Economics Jyväskylän yliopisto University of Jyväskylä
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description Companies that manufacture customized resource-intensive products have structural weaknesses in their supply chain design: the engineer-to-order production model, single sourcing of components, and long transportation times. In this context, supply chain resilience requires more than standardized supply chain planning. This thesis explores how a multinational company in the customized, resource-intensive industry builds its supply-chain resilience through proactive and reactive strategies. Eight semi-structured interviews with the company’s supply chain professionals were analyzed. The findings revealed that structural vulnerabilities, especially customization and network complexity, amplify disruption risk. To counter this, the company builds proactive strategies, such as dual and geographical sourcing, capacity and inventory buffers, forward-looking risk metrics, and trust-based supplier relationships. When disruption hits, the company activates reactive strategies, namely, order prioritization, critical part substitution, and joint crisis management teams. After reacting, the recovery and continuity phase starts, and possible costs of disruption are settled later. Throughout the thesis, relational governance operates as an enabler, shaping both proactive and reactive strategies. This thesis contributes to theory by demonstrating how structural vulnerabilities shape resilience strategies in an engineer-to-order context and by framing recovery and continuity as an outcome of reactive resilience.
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spellingShingle Hallila, Jukka How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry Master's Degree Programme in International Business and Entrepreneurship
title How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
title_full How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
title_fullStr How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
title_full_unstemmed How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
title_short How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
title_sort how a multinational company builds supply chain resilience through proactive and reactive strategies in a customized resource intensive industry
title_txtP How a Multinational Company Builds Supply-Chain Resilience through Proactive and Reactive Strategies in a Customized, Resource-Intensive Industry
topic Master's Degree Programme in International Business and Entrepreneurship
topic_facet Master's Degree Programme in International Business and Entrepreneurship
url https://jyx.jyu.fi/handle/123456789/103762 http://www.urn.fi/URN:NBN:fi:jyu-202506195551
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