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[{"key": "dc.contributor.advisor", "value": "Sepp\u00e4nen, Ville", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "S\u00e4lki\u00f6, Johanna", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2025-06-16T12:01:53Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2025-06-16T12:01:53Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2025", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/103595", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Organizations continuously seek to improve and innovate their business processes to maintain efficiency and competitiveness. Robotic Process Automation (RPA) is one of the automation technologies that has significantly increased in recent years, allowing improvements in accuracy and quality, while freeing up human resources for more strategically important tasks. This master's thesis examines the possibilities of RPA in business process development. The aim of this research was to examine how RPA can be utilized in the development of business processes. The theoretical foundation of the study is based on a literature review, which discusses business processes and their mapping, as well as the benefits and requirements of RPA. The literature review deepens the understanding of the role of RPA in the development and optimization of business processes. The empirical part of the research was conducted as a case study, where data was collected through observations, document analysis, and interviews. The data was analyzed using thematic analysis, which allowed for the creation of a process diagram. The process diagram created based on the collected data provided a visual representation of the current state of the process, which helped identify the challenges of the process and the steps that could be automated. The study identified key area for development such as the lack of an overall view of the process stages, which complicates process management and optimization. Additionally, the amount of manual work was seen as overwhelming and was therefore another key area for development in the process. The study identified several steps that could be automated based on their regularity and repetition. Automating these steps can improve the efficiency of the process and shift employees' working time to more productive tasks.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Organisaatiot haluavat jatkuvasti parantaa ja uudistaa liiketoimintaprosessejaan tehokkuuden ja kilpailukyvyn s\u00e4ilytt\u00e4miseksi. Ohjelmistorobotiikka (eng. Robotic Process Automation, RPA) on yksi viime vuosina lis\u00e4\u00e4ntyneist\u00e4 prosessien automaatiotekniikoista, jonka avulla voidaan automatisoinnin ohella parantaa prosessien tarkkuutta ja laatua sek\u00e4 vapauttaa henkil\u00f6st\u00f6resursseja strategisesti t\u00e4rke\u00e4mpiin teht\u00e4viin. T\u00e4ss\u00e4 toimeksiantona toteutetussa pro gradu -tutkielmassa tutkittiin ohjelmistorobotiikan mahdollisuuksia liiketoimintaprosessin kehitt\u00e4misess\u00e4. Tutkimuksen tavoitteena oli selvitt\u00e4\u00e4, miten ohjelmistorobotiikkaa voidaan hy\u00f6dynt\u00e4\u00e4 liiketoimintaprosessin kehitt\u00e4misess\u00e4. Tutkimuksen teoreettisena pohjana k\u00e4ytettiin kirjallisuuskatsausta, jossa k\u00e4siteltiin liiketoimintaprosesseja ja niiden kuvaamista sek\u00e4 ohjelmistorobotiikan hy\u00f6tyj\u00e4 ja vaatimuksia. Kirjallisuuskatsaus syvensi ymm\u00e4rryst\u00e4 ohjelmistorobotiikan roolista liiketoimintaprosessien kehitt\u00e4misess\u00e4 ja tehostamisessa. Tutkimuksen empiirinen osuus toteutettiin tapaustutkimuksena, jossa aineisto ker\u00e4ttiin havainnoinnin, dokumenttianalyysin sek\u00e4 avoimien haastatteluiden avulla. Aineiston analyysi suoritettiin teemoittelun avulla, mik\u00e4 mahdollisti prosessikaavion luomisen. Saadun aineiston pohjalta laadittu prosessikaavio mahdollisti visuaalisen havainnollistamisen prosessin nykytilasta ja sen avulla voitiin tunnistaa prosessin kehityskohdat sek\u00e4 automatisoitavissa olevat vaiheet. Tutkimuksessa tunnistettiin keskeiseksi kehityskohdaksi kokonaiskuvan puuttuminen prosessin ty\u00f6vaiheista, mik\u00e4 vaikeutti prosessin hallintaa ja optimointia. Lis\u00e4ksi manuaalisen ty\u00f6n m\u00e4\u00e4r\u00e4 koettiin kuormittavaksi ja oli n\u00e4in ollen toinen prosessin keskeinen kehityskohta. Tutkimuksessa tunnistettiin useita automatisoitavissa olevia vaiheita niiden s\u00e4\u00e4nn\u00f6nmukaisuuden ja toistuvuuden perusteella. N\u00e4iden vaiheiden automatisoinnilla voidaan parantaa prosessin tehokkuutta ja siirt\u00e4\u00e4 ty\u00f6ntekij\u00f6iden ty\u00f6aikaa tuottavampiin teht\u00e4viin.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2025-06-16T12:01:53Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2025-06-16T12:01:53Z (GMT). No. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "38", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": null, "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Ohjelmistorobotiikan mahdollisuudet liiketoimintaprosessin kehitt\u00e4misess\u00e4", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202506165405", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tieteen maisteriohjelma", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Master's Degree Programme in Information Systems", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "restrictedAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Tekij\u00e4 ei ole antanut lupaa avoimeen julkaisuun, joten aineisto on luettavissa vain Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6semalta. Ks. https://www.jyu.fi/fi/osc/kirjasto/tyoskentelytilat/laitteet-ja-tilat#toc-jyx-ty-asema.", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "The author has not given permission to make the work publicly available electronically. Therefore the material can be read only at the archival workstation at Jyv\u00e4skyl\u00e4 University Library (https://www.jyu.fi/en/osc/library/workspaces/facilities-and-equipment#toc-jyx-workstation).", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.description.accessibilityfeature", "value": "ei tietoa saavutettavuudesta", "language": "fi", "element": "description", "qualifier": "accessibilityfeature", "schema": "dc"}, {"key": "dc.description.accessibilityfeature", "value": "unknown accessibility", "language": "en", "element": "description", "qualifier": "accessibilityfeature", "schema": "dc"}]
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