Violations of consumers’ expectations of influencer marketing authenticity: impact on the customer journey

Influencer marketing has grown in popularity in recent years. More brands are utilizing influencers to promote products and services. However, influencer marketing has faced growing criticism due to an emerging authenticity crisis. Consumers are becoming more critical and aware of deceptive and over...

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Bibliographic Details
Main Author: Anttonen, Eveliina
Other Authors: Jyväskylän yliopiston kauppakorkeakoulu, Jyväskylä University School of Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2025
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/103306