Navigating through moral outrage: case study of Balenciaga’s crisis response strategies in scansis and the perception of public

This study aims to investigate a specific type of crisis named scansis, which was recently introduced by crisis communication researchers. Scansis, as a crisis type, differentiates itself by evoking strong moral outrage among the public (Coombs et al., 2018). This study seeks to understand scansis t...

Täydet tiedot

Bibliografiset tiedot
Päätekijä: Styrman, Ekaterina
Muut tekijät: Jyväskylän yliopiston kauppakorkeakoulu, Jyväskylä University School of Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2025
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/103032