| fullrecord |
[{"key": "dc.contributor.advisor", "value": "Tuunanen, Tuure", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Sarosto, Kristian", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2025-02-18T20:38:25Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2025-02-18T20:38:25Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2025", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/100258", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This master\u2019s thesis examines the transformative potential of Generative Artifi-cial Intelligence (GEN AI) in advancing value co-creation within the context of 24/7 digital services, with a particular focus on Finnish trade unions and their career and legal services. The study investigates how GEN AI influences ser-vice delivery and value co-creation processes and identifies key considerations for its effective adoption. The theoretical framework is based on service-dominant logic and micro-level mechanisms, which provide an in-depth un-derstanding of value co-creation in services. Using a qualitative research ap-proach, thematic interviews with experts revealed the opportunities and chal-lenges of GEN AI, particularly in improving service accessibility, efficiency, and personalization. The findings highlight the importance of ensuring reliabil-ity, data security, and ethical considerations in sensitive trade union services. This research offers strategic recommendations for trade unions to adapt to technological developments and meet the evolving needs of their members", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4 pro gradu -tutkielma tarkastelee generatiivisen teko\u00e4lyn (GEN AI) muutosvoimaa arvon yhteisluonnin edist\u00e4misess\u00e4 24/7 digitaalisten palveluiden kontekstissa, keskittyen erityisesti suomalaisiin ammattiliittoihin sek\u00e4 niiden ura- ja oikeudellisiin palveluihin. Tutkimuksessa selvitet\u00e4\u00e4n, miten GEN AI vaikuttaa palveluiden toimitukseen ja arvon yhteisluonnin prosesseihin sek\u00e4 tunnistetaan keskeisi\u00e4 n\u00e4k\u00f6kulmia sen tehokkaaseen k\u00e4ytt\u00f6\u00f6nottoon. Teoreettinen viitekehys perustuu palveluvetoiseen logiikkaan ja mikrotason mekanismeihin, jotka tarjoavat syv\u00e4llisen n\u00e4kemyksen palveluiden arvon yhteisluontiin. Laadullista tutkimusotetta hy\u00f6dynt\u00e4en teemahaastattelut asiantuntijoiden kanssa toivat esiin GEN AI:n mahdollisuuksia ja haasteita, erityisesti palveluiden saavutettavuuden, tehokkuuden ja personoinnin parantamisessa. Tulokset korostavat luotettavuuden, tietoturvan ja eettisten n\u00e4k\u00f6kulmien varmistamisen merkityst\u00e4 herkiss\u00e4 ammattiliittojen palveluissa. T\u00e4m\u00e4 tutkimus tarjoaa ammattiliitoille strategisia suosituksia teknologisen kehityksen mukauttamiseksi ja j\u00e4senten muuttuviin tarpeisiin vastaamiseksi.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2025-02-18T20:38:25Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2025-02-18T20:38:25Z (GMT). No. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "116", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "CC BY 4.0", "language": null, "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Value Co-Creation in 24/7 Services Generated by Generative Artificial Intelligence", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202502182035", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tieteen maisteriohjelma", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Master's Degree Programme in Information Systems", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://creativecommons.org/licenses/by/4.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
|