Laukkala, J. (2005). Mediator's intercultural competence in cross-cultural conflict resolution: Reflective ladder learning model.
Chicago Style (17th ed.) CitationLaukkala, Janne. Mediator's Intercultural Competence in Cross-cultural Conflict Resolution: Reflective Ladder Learning Model. Jyväskylä, 2005.
MLA (9th ed.) CitationLaukkala, Janne. Mediator's Intercultural Competence in Cross-cultural Conflict Resolution: Reflective Ladder Learning Model. 2005.
Warning: These citations may not always be 100% accurate.