Lehti, M. (2002). Implementing customer relationship management in sales organization: Case Company X.
Chicago Style (17th ed.) CitationLehti, Marjaana. Implementing Customer Relationship Management in Sales Organization: Case Company X. Jyväskylä, 2002.
MLA (9th ed.) CitationLehti, Marjaana. Implementing Customer Relationship Management in Sales Organization: Case Company X. 2002.
Warning: These citations may not always be 100% accurate.