Kemppainen, T. (2020). Customer experience formation in e-commerce.
Chicago Style (17th ed.) CitationKemppainen, Tiina. Customer Experience Formation in E-commerce. Jyväskylä, 2020.
MLA (9th ed.) CitationKemppainen, Tiina. Customer Experience Formation in E-commerce. 2020.
Warning: These citations may not always be 100% accurate.