Hakola, J. (2016). Adapting Net Promoter thinking in public sector organizations.
Chicago Style (17th ed.) CitationHakola, Juho. Adapting Net Promoter Thinking in Public Sector Organizations. 2016.
MLA (9th ed.) CitationHakola, Juho. Adapting Net Promoter Thinking in Public Sector Organizations. 2016.
Warning: These citations may not always be 100% accurate.