Merta, O. (2016). Effects of company reputation on commitment, loyalty, and identification, and their respective influence on customer citizenship behaviours.
Chicago-viite (17. p.)Merta, Otto. Effects of Company Reputation on Commitment, Loyalty, and Identification, and Their Respective Influence on Customer Citizenship Behaviours. 2016.
MLA-viite (9. p.)Merta, Otto. Effects of Company Reputation on Commitment, Loyalty, and Identification, and Their Respective Influence on Customer Citizenship Behaviours. 2016.
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