Kotilainen Mari. (2011). The relationship between web site interacticity and e-loyalty: A relational benefits perspective.
Chicago-viite (17. p.)Kotilainen Mari. The Relationship Between Web Site Interacticity and E-loyalty: A Relational Benefits Perspective. Jyväskylä, 2011.
MLA-viite (9. p.)Kotilainen Mari. The Relationship Between Web Site Interacticity and E-loyalty: A Relational Benefits Perspective. 2011.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.