Porkka, S. (2007). Corporate website as a customer relationship management tool: Case Company X.
Chicago-viite (17. p.)Porkka, Sanna. Corporate Website as a Customer Relationship Management Tool: Case Company X. Jyväskylä, 2007.
MLA-viite (9. p.)Porkka, Sanna. Corporate Website as a Customer Relationship Management Tool: Case Company X. 2007.
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