APA (7th ed.) Citation

Bondila, L. (2007). Customer process analysis tool: Development and outcomes.

Chicago Style (17th ed.) Citation

Bondila, Lucia. Customer Process Analysis Tool: Development and Outcomes. Jyväskylä, 2007.

MLA (9th ed.) Citation

Bondila, Lucia. Customer Process Analysis Tool: Development and Outcomes. 2007.

Warning: These citations may not always be 100% accurate.